Summary
Overview
Work history
Education
Skills
Websites
Languages
Affiliations
Accomplishments
Certification
Timeline
Generic
KUNAL GAIKWAD

KUNAL GAIKWAD

Dubai,DU

Summary

System Administrator with over 12 years of expertise in IT infrastructure management and network configuration. Demonstrated proficiency in troubleshooting and client support, with a strong focus on incident response and team training. Achievements include streamlining processes and maintaining high system uptime while providing exceptional technical support in dynamic environments.

Overview

14
14
years of professional experience
2014
2014
years of post-secondary education
1
1
Certification

Work history

System Administrator

Revolute Software
04.2023 - 09.2025
  • Manage IT systems, network configuration, and troubleshooting to ensure smooth operations.
  • Conduct quality checks, prepare documentation, and handle client interactions.
  • Lead operator training sessions, improving team performance and reducing errors.
  • Monitor and respond to incidents, ensuring timely resolution and escalation where necessary.

Real Estate Operations

KUNAL Realty
Mumbai
03.2017 - 03.2023
  • Assisted clients in buying, selling, and building residential and commercial properties in Mumbai.
  • Maintained strong relationships with investors and developers to secure profitable deals.

Sr. Project Engineer

HCL Infosystems Ltd.
02.2012 - 02.2017
  • Served as Lead Engineer for L3 Communications X-ray machine installations across India.
  • Trained 350+ operators and supervisors on advanced 3D console operations.
  • Managed server and workstation troubleshooting for major airport security projects.
  • Delivered incident resolution and maintenance with minimal downtime.

Education

B.Tech - Computer Science

Mumbai
05.2010 - 05.2014

Diploma - Computer Technology

Skills

  • System administration and network management
  • IT infrastructure support
  • Incident response and escalation
  • User training and documentation
  • Hardware and software troubleshooting
  • Client communication and handling

Languages

English
Fluent
Hindi
Fluent
Marathi
Fluent

Affiliations

  • Swimming, Travelling

Accomplishments

Recognized as Star Performer seven times and promoted to Assistant Manager in the current company.

Certification

Certified by L3 Communications

Timeline

System Administrator

Revolute Software
04.2023 - 09.2025

Real Estate Operations

KUNAL Realty
03.2017 - 03.2023

Sr. Project Engineer

HCL Infosystems Ltd.
02.2012 - 02.2017

B.Tech - Computer Science

05.2010 - 05.2014

Diploma - Computer Technology

KUNAL GAIKWAD