KUNAL GAIKWAD
Dubai,DU
Summary
System Administrator with over 12 years of expertise in IT infrastructure management and network configuration. Demonstrated proficiency in troubleshooting and client support, with a strong focus on incident response and team training. Achievements include streamlining processes and maintaining high system uptime while providing exceptional technical support in dynamic environments.
Overview
14
14
years of professional experience
2014
2014
years of post-secondary education
1
1
Certification
Work history
System Administrator
Revolute Software
04.2023 - 09.2025
- Manage IT systems, network configuration, and troubleshooting to ensure smooth operations.
- Conduct quality checks, prepare documentation, and handle client interactions.
- Lead operator training sessions, improving team performance and reducing errors.
- Monitor and respond to incidents, ensuring timely resolution and escalation where necessary.
Real Estate Operations
KUNAL Realty
Mumbai
03.2017 - 03.2023
- Assisted clients in buying, selling, and building residential and commercial properties in Mumbai.
- Maintained strong relationships with investors and developers to secure profitable deals.
Sr. Project Engineer
HCL Infosystems Ltd.
02.2012 - 02.2017
- Served as Lead Engineer for L3 Communications X-ray machine installations across India.
- Trained 350+ operators and supervisors on advanced 3D console operations.
- Managed server and workstation troubleshooting for major airport security projects.
- Delivered incident resolution and maintenance with minimal downtime.
Education
B.Tech - Computer Science
Mumbai 05.2010 - 05.2014
Diploma - Computer Technology
Skills
- System administration and network management
- IT infrastructure support
- Incident response and escalation
- User training and documentation
- Hardware and software troubleshooting
- Client communication and handling
Languages
English
Fluent
Hindi
Fluent
Marathi
Fluent
Affiliations
- Swimming, Travelling
Accomplishments
Recognized as Star Performer seven times and promoted to Assistant Manager in the current company.
Certification
Certified by L3 Communications
Timeline
System Administrator
Revolute Software
04.2023 - 09.2025
Real Estate Operations
KUNAL Realty
03.2017 - 03.2023
Sr. Project Engineer
HCL Infosystems Ltd.
02.2012 - 02.2017
B.Tech - Computer Science
05.2010 - 05.2014