Kunal Mohan Joshi
Dubai
Summary
A results-driven Business Leader with 25+ years of experience in the Automotive, Ecommerce, and Educational Tools sectors, consistently driving revenue growth, operational efficiency, and market expansion. Proven expertise in Product marketing, Product Pricing, Supply chain management, Strategic planning, and Sales optimization across EMEA markets. Recognized for delivering multimillion-dollar savings, fostering high-performance teams, and achieving exceptional customer satisfaction.
Overview
26
26
years of professional experience
Work History
Planning & Logistics Manager
Stellantis Middle East
Dubai
02.2024 - Current
- Improved supply chain efficiency by transitioning to automated systems, reducing data flow errors, and increasing accuracy.
- Strengthened relationships with plant transport teams, accelerating shipping times, and boosting quantities.
- Improved demand forecasting and working closely with sales, production, and finance teams to plan inventory levels.
- Enhanced production plan & schedules based on customer demand, supplier lead times, and available resources.
Deputy General Manager – Aftersales
Infiniti Middle East FZE
Dubai
05.2019 - 05.2023
- Conceptualized, developed, and enforced a unique Aftersales program – INFINITI Valet (Service Pick-Up and Drop-Off) before COVID-19, resulting in business retention during lockdown and an increment of over 4% profit per service.
- Lifted regional Aftersales NPS (customer satisfaction) by providing and maintaining outstanding services to clients; boosted regional fix-it-right rates at dealerships from 88% to 98%.
- Championed planned business performance and accomplished 120% aftersales KPI; amplified aftersales business's revenue in declining market by 18% versus market drop in UIO by 29%.
Deputy General Manager – Planning & Strategy
Infiniti Middle East
Dubai
09.2017 - 04.2019
- Conceptualized and launched two new vehicles with region-specific customizations, increasing market share by 20%.
- Devised tool for mid to long-term planning measured with certain criteria, such as R Square, new launches, industry trends, pricing, and dealer performance.
- Boosted customer segment coverages from 42% to 78% to achieve company objectives.
- Established and enforced market penetration strategies in collaboration with a cross-functional team, thereby increasing market share from 9% to 12%.
- Formulated product strategy for future development, as well as mid- and long-term plans, based on regional requirements and improved market share by 20%.
Additional Experience
Nissan & Infiniti Middle East
Dubai
10.2005 - 03.2015
- Boosted product profitability per unit from 5% to 21%; enhanced vehicle value advantage by 15%.
- Achieved 9% market share by profitably launching two new vehicles and reducing new vehicle price discount to 5%.
- Enhanced Regional product line-up from 4 models to 9 models.
- Launched three new products, gaining competitive advantage and increasing existing product lines by 5%.
- Introduced three new powertrains; managed over seven other new products.
Sales & Marketing Executive
Moosa Abdul Rahman Hassan & Co LLC
Muscat, Muscat
05.2002 - 10.2005
- Instrumental in securing 30 Savannah Ambulance deal from Ministry of Health in the Sultanate of Oman
- Sold out 3 year old used cars stock from Branch, 63 vehicles
- Achieved outstanding Sales results in 2003 and 2004 for Suzuki vehicles in Oman
- Introduced the concept of Marketing Promotions and Test Drives in Malls and Events in Oman - 2004
- Single handedly organized and arranged Suzuki and GMC Stand at the Muscat International Motorshow in 2004 and 2005.
Business Development Manager
Manoj Prakashan Publication
Chennai, Tamil Nadu
09.2000 - 05.2002
- Conceptualized, developed and launch a new concept in School Texbooks. All Subjects in 1 book per semester, easing the load on Students school bags
- Enhance sales turnover by +30% vs 1999 in 2000 and +50% vs 2000 in 2001
- Managed the entire branch activities including Sales & Marketing team, order processing, accounts & payables, warehousing & logistics.
Junior Manager - Business Development
Fenner (India) Limited
Madurai, Tamil Nadu
05.1998 - 09.2000
- Learnt and understood Product Development for OEM such as Suzuki, Toyota, Honda, Tata, Mahindra, Bajaj
- Built order processing system for Conveyor Belts
- Worked on securing orders from Coal India Limited
- Handled exports (new & existing product price offering, orders & sales processing, logistics)
- Handled Sales reporting, branch network development and client complaints/rejections.
Education
MBA - Marketing & Systems
Symbiosis Institute of Management Studies
Pune, India05-1998
Bachelor of Science - Applied Science
National Defence Academy
Pune, India12-1994
Skills
- Strategic Consulting and Planning
- Supply Chain Management
- Market and Customer Trend Analysis
- Cost Optimization
- Pricing and Product Strategy
- Contract negotiations
- Process and Operations Improvement
- Customer Experience Management
Timeline
Planning & Logistics Manager
Stellantis Middle East
02.2024 - Current
Deputy General Manager – Aftersales
Infiniti Middle East FZE
05.2019 - 05.2023
Deputy General Manager – Planning & Strategy
Infiniti Middle East
09.2017 - 04.2019
Additional Experience
Nissan & Infiniti Middle East
10.2005 - 03.2015
Sales & Marketing Executive
Moosa Abdul Rahman Hassan & Co LLC
05.2002 - 10.2005
Business Development Manager
Manoj Prakashan Publication
09.2000 - 05.2002
Junior Manager - Business Development
Fenner (India) Limited
05.1998 - 09.2000
MBA - Marketing & Systems
Symbiosis Institute of Management Studies
Bachelor of Science - Applied Science
National Defence Academy
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