Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Kunduz Baktybekova

Kunduz Baktybekova

Ras al Khaimah

Summary

Passionate and customer-focused professional with over 5 years of experience in guest relations, hospitality, and administration. Trained in cabin crew procedures and certified in service excellence. Seeking to join a dynamic airline team where I can deliver world-class service, ensure passenger safety, and create memorable onboard experiences.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Billing Specialist

LGA Medical Facilitation and Services
05.2025 - Current
  • Processing insurance claims and billing in coordination with medical providers and insurers
  • Managing patient documentation and payment records
  • Communicating with clients to resolve billing issues and provide support
  • Ensuring accuracy and compliance in all billing procedures

Restaurant Hostess

JON by Gastronomica
01.2025 - 05.2025
  • Warmly welcomed and seated guests, creating a positive first impression.
  • Maintained smooth communication between service and kitchen teams.
  • Handled guest inquiries and complaints with professionalism and discretion.
  • Maintained high standards of cleanliness and atmosphere in the restaurant.

Accountant

Sun Finance
03.2022 - 01.2025
  • Maintained financial records, processed payroll, and bank transactions.
  • Created payment orders and conducted account reconciliations.
  • Participated in month-end and year-end closings.
  • Prepared tax reports and managed employee reimbursements.

Insurance Clerk

LGA Medical Facilitation and Services
09.2017 - 02.2022
  • Handled insurance paperwork and arranged medical assistance upon insurer request
  • Maintained accurate records, managed incoming/outgoing correspondence
  • Provided administrative support to clients and their families
  • Assisted in billing and coordinated between internal departments and external partners

Lobby Hostess

Rixos Bab Al Bahr
02.2016 - 09.2017
  • Greeted guests and maintained an elegant and welcoming lobby environment.
  • Assisted with reservations, room allocations, and coordination with housekeeping.
  • Provided personalized attention to VIP guests and managed guest queries.

Education

High School Diploma -

School #4
Talas, Kyrgyzstan
08-2013

Master of Science - Accounting And Auditing

Kyrgyz Economic University
Bishkek, Kyrgyzstan
08-2021

Skills

  • Excellent interpersonal and communication skills
  • Calm under pressure and attentive to detail
  • Strong cultural awareness and adaptability
  • Professional appearance and grooming
  • Safety- and service-oriented mindset
  • Team player with a proactive attitude

Certification

  • Certificate of completion training program for future cabin crew, 2024
  • Certificate in Makeup Course, 2023

Languages

English
Proficient (C2)
Russian
Proficient (C2)
Turkish
Elementary (A2)

Timeline

Billing Specialist

LGA Medical Facilitation and Services
05.2025 - Current

Restaurant Hostess

JON by Gastronomica
01.2025 - 05.2025

Accountant

Sun Finance
03.2022 - 01.2025

Insurance Clerk

LGA Medical Facilitation and Services
09.2017 - 02.2022

Lobby Hostess

Rixos Bab Al Bahr
02.2016 - 09.2017

High School Diploma -

School #4

Master of Science - Accounting And Auditing

Kyrgyz Economic University

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Kunduz Baktybekova