Kushal Pariyar
Bur Dubai
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Lulu International Exchange
02.2021 - Current
- Following customer service excellence i.e SWOT, CARING, GREAT, and BIG techniques
- Ensuring transactions are completed efficiently with a high level of accuracy.
- Customer greeting in a polite manner.
- Doing remittance as per the requirement of a customer.
- Follow compliance procedures, and company policies and abide by all health and safety guidelines as per company standards.
- Performs administrative tasks such as filing and generating reports.
- Provides support and information to customers, over the counter and by phone.
Customer Service Representative/Sales
Mercado LLC
11.2018 - 12.2021
- Customer greeting in a polite manner.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Continuously improve through feedback.
Education
Bachelor Of Business Administration (BBA) - Banking And Financial Support Services
Janapriya Multiple Campus
Pokhara, Nepal12.2017
Skills
- Computer literate
- Customer service
- Sales & Marketing
- Team player
- Management
- Self-motivative
- Driving license
- Flexible and Adaptable
- Self-starter
- Understand and learn quickly
- Work well under pressure
- Helpful Attitude
- Result Oriented and Goal Driven
- Customer Service
- Problem-solving abilities
- Active Listening
- Data Entry
Languages
English
Hindi
Urdu
Nepali
Academicsqualification
- Bachelor Of Business Administration (BBA), Janapriya Multiple Campus, Pokhara, Nepal, 2017
- Higher Secondary Level (Management), Sos Hermann School, 2013
- School Leaving Certification (Slc), 2011
Personal Information
- Passport Number: BA0055688
- Passport Date Of Issue: 07/13/23
- Passport Place Of Issue: Mofa, Department of passport
- Passport Expiry Date: 07/14/33
- Date of Birth: 08/02/94
- Gender: Male
- Nationality: Nepalese
Disclaimer
I hereby certify that all given information is true and correct to the best of my knowledge and belief.
Timeline
Customer Service Representative
Lulu International Exchange
02.2021 - Current
Customer Service Representative/Sales
Mercado LLC
11.2018 - 12.2021
Bachelor Of Business Administration (BBA) - Banking And Financial Support Services
Janapriya Multiple Campus
Similar Profiles
Sudheesh KumarSudheesh Kumar
Assistant branch supervisor at Lulu International Exchange L L CAssistant branch supervisor at Lulu International Exchange L L C
Rudy SevillinoRudy Sevillino
Frontliner Associate at LuLu International Exchange LLCFrontliner Associate at LuLu International Exchange LLC
Sheerlowe BugaoisanSheerlowe Bugaoisan
FOREIGN CURRENCY CASHIER at Lulu International Exchange LLCFOREIGN CURRENCY CASHIER at Lulu International Exchange LLC