Accomplished and result driven Professional with experience in charge of providing inspired leadership for the operation in line of business, which involves making important policy and strategic decisions, as well as the development and implementation of operational policies and procedures. Oversee office operations ,being resourceful, innovative, flexible and hire, train, and evaluate administrative team members. Forward-thinking Operations Specialist bringing 12+ years of expertise Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies.
❖ Analyses and develops weekly recommendations for scheduling and uses staffing requirements, call center and operations schedules to determine required staffing levels to ensure organization's ability to meet operational commitments. Creates reports and dashboards on historical data and forecasting results from applicable systems.
Dynamic, Highly-driven, Result-proven
undefined➢ Awareness on The Ministry of Industry and Advanced Technology (MoIAT) regulations and requirements. Worked on special projects & received awards.
➢ Exceed Expectations in performance parameters.
➢ 2014 & 2015 - Best Performer for April - June Intelenet Global Services Pvt Ltd.
Valid UAE Driving License
Al Salama Training Center
Valid UAE Driving License