KUTHUB JAVEED HUSSAIN
STORE MANAGER
Dubai
Summary
As a seasoned Retail Store Manager, I bring to the table a robust track record of success in steering retail operations to new heights. My expertise spans a comprehensive range of operational facets, from strategic promotional planning and astute financial administration to efficient inventory management. Renowned for my organizational prowess and analytical acumen, I excel at devising solutions to complex challenges, ensuring that business objectives are met with precision and agility. My skill set is tailored to navigate the dynamic demands of the retail landscape, making me a valuable asset to any forward-thinking retail team.
Overview
13
13
years of professional experience
Work History
Retail manager
NYKAA FASHION
12.2022 - 03.2024
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Implemented loss prevention strategies to minimize shrinkage and maintain profitability.
- Streamlined operational processes through the implementation of efficient scheduling systems and task delegation strategies among staff members.
- Analyzed sales data to identify trends, adjust inventory levels accordingly, and maximize revenue opportunities.
- Manage the online store's sales performance, customer experience, and product offerings
- Analyze sales data, customer behavior, and market trends to inform business decisions
Retail Senior Manager
LENSKART.COM
07.2018 - 12.2022
- Provided strong leadership to enhance team productivity and morale.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
- Balanced competing priorities efficiently while maintaining focus on critical tasks requiring immediate attention.
- Promoted a culture of continuous learning through regular workshops, seminars, and training sessions for staff.
- Lead the customer service team, ensuring excellent support to online customers
- Oversee the daily operations of an e-commerce platform, ensuring efficient order management, logistics, and customer service
Cluster Manager
GREEN TRENDS, CAVINKARE PVT LTD
10.2016 - 03.2018
- Implemented trending initiatives to help drive sales across cluster.
- Monitored data analytics to identify trends, opportunities, and areas of improvement within the cluster operations.
- Trained facility managers on company policy and procedure for similar performance throughout cluster.
- Analyzed sales data to manage cluster performance and make informed financial decisions.
- Oversaw inventory management efforts to ensure optimal stock levels were maintained while minimizing waste or loss within each department of the cluster operation.
- Conducted regular performance evaluations for all employees to recognize achievements, address challenges, and facilitate professional growth.
Store Manager
TONI & GUY
03.2014 - 08.2016
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Store Manager
YLG
10.2013 - 03.2014
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Assistant Branch Manager
GREEN TRENDS, CAVINKARE PVT LTD
04.2011 - 09.2013
- Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Trained and developed new team members in alignment with branch service standards and objectives.
- Oversaw successful completion of internal audits with minimal findings, demonstrating strong adherence to bank policies and regulations.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Assisted in achieving branch sales goals by identifying potential cross-selling opportunities and promoting bank products and services.
Education
MBA -
Mohamed Sathak Engineering Collage
05.2001 -
Skills
CUSTOMER SERVICE
TEAM LEADERSHIP
RELATIONSHIP MANAGEMENT
VISUAL MERCHANDISING
INVENTORY MANAGEMENT
RECRUITING AND INTERVIEWING
OPERATIONAL PLANNING
EXCEPTIONAL LEADER
OUTSTANDING COMMUNICATION SKILLS
SELF MOTIVATED
MARKETING STRATEGY DEVELOPMENT
STORE OPERATIONS
E-COMMERCE EXPERTISE
PROFICIENT IN MANAGING ONLINE SALES, CUSTOMER SERVICE AND LOGISTICS
Accomplishments
- Consistently achieved sales targets and exceeded monthly revenue goals
- Successfully managed teams of up to 35 staff members
across multiple store locations
- Implemented process audits to ensure strict compliance with operational standards
- Developed and delivered comprehensive training programs for new hires
- Analyzed sales data and revenue reports to forecast and drive business growth
Languages
ENGLISH
TAMIL
KANNADA
HINDI
Timeline
Retail manager
NYKAA FASHION
12.2022 - 03.2024
Retail Senior Manager
LENSKART.COM
07.2018 - 12.2022
Cluster Manager
GREEN TRENDS, CAVINKARE PVT LTD
10.2016 - 03.2018
Store Manager
TONI & GUY
03.2014 - 08.2016
Store Manager
YLG
10.2013 - 03.2014
Assistant Branch Manager
GREEN TRENDS, CAVINKARE PVT LTD
04.2011 - 09.2013
MBA -
Mohamed Sathak Engineering Collage
05.2001 -