Kuzhali Kolanjiyappan

Key Responsibilities:

Patient Coordination & Navigation:

· Guide patients through the outpatient treatment process from referral to discharge.

· Schedule and coordinate outpatient appointments, tests, follow-ups, and specialist consultations.

· Monitor patients' progress and ensure continuity of care between providers.

Patient Education:

· Provide clear information on diagnoses, medications, procedures, and follow-up care.

· Help patients understand their care plans and treatment options.

Barrier Reduction:

· Identify obstacles such as transportation, financial concerns, or language barriers.

· Connect patients with appropriate support services (e.g., social work, financial aid, translation services).

Communication Facilitation:

· Serve as a communication link between patients, physicians, nurses, and allied health professionals.

· Ensure test results and treatment updates are delivered and explained to patients in a timely manner.

Documentation and Reporting:

· Maintain accurate records of patient interactions, progress notes, and interventions.

· Collect data for quality improvement and patient satisfaction metrics.

Support and Advocacy:

· Offer emotional support and guidance to patients and families.

Advocate for patient rights and preferences in clinical decision-making

• OBG Ward (Antenatal & Postnatal)

• Outpatient Department

• Covid-19 ward

• General ward, OBG & labor room