Kwabena Ayisi Yeboah
EMS FITNESS INSTRUCTOR & A PERSONAL FTRAINER
Dubai
Summary
Motivated Fitness Instructor accomplished in helping clients at all fitness levels get into shape and achieve goals. Strongly believes health is conscious lifestyle choice necessary for longevity and happiness. Energetic Trainer with thorough knowledge of diverse strength training programs and group classes. Versed in assessing client fitness levels and safely supporting goals. Motivated professional with experience in leading classes and developing customized exercise plans. Successful at motivating clients to reach fitness goals through comprehensive approach to health and wellness. Possess strong knowledge of proper nutrition and exercise techniques.
Overview
16
16
years of professional experience
1
1
Language
Work History
Fitness Instructor
Full circle Fitness
05.2023 - Current
- Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.
- Explained use of exercise equipment to all participants, prioritizing safety at all times.
- Designed innovative fitness plans to keep over 50 clients engaged.
- Maintained clean and organized workout environment to enhance overall fitness experience.
Special Handling Services Associate
Dnata Dubai
06.2021 - 04.2023
- Skilled at working independently and collaboratively in team environment.
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions that increased profit by 10%.
- Proved successful working within tight deadlines and fast-paced environment.
Operations Manager
Lawrence Oduro Yeboah Chemists
01.2020 - 04.2021
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction And sales by 10%
Operations Associate
Health &Safety Television
10.2018 - 05.2019
- Maintained and prioritized to-do-list and followed up to complete tasks on-time.
- Executed and maintained quality control processes to meet criteria and standards and increase customer satisfaction by 20%.
- Collaborated with other departments to establish smooth implementation of operational processes and procedures.
- Completed daily logs for management review.
- Served as corporate liaison for finance, IT and marketing departments.
IT Support Specialist
Yachal House
06.2016 - 09.2018
- Used ticketing systems to manage and process support actions and requests.
- Created help desk tickets, troubleshot and resolved desktop issues.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Determined hardware and network system issues using proactive troubleshooting techniques.
- Responded to faults in networks to rapidly restore connectivity and prevent unnecessary downtimes.
- Updated software to safeguard against security flaws.
- Delivered onsite technical support for 500 employees.
- Monitored systems in operation and quickly troubleshot errors.
- Configured hardware and granted system permissions to new employees.
- Assisted with updating technical support best practices for use by team.
- Promoted efficiency among departments with prompt resolution of system issues.
IT Technician
Supa Bets Co Ltd
12.2015 - 04.2016
- Maintained office PCs, networks and mobile devices.
- Monitored systems in operation and quickly troubleshot errors.
- Set up PCs, projectors and microphones for use in video conferencing rooms.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners and computers.
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Linked computers to network and peripheral equipment.
- Set up and maintained user accounts and client access for over 100 employees.
- Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Completed routine and complex software installations, assisting users of various levels of computer sophistication in operation of new and existing software.
- Recovered critical information from data back ups to restore functionality.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Followed detailed operational process and procedures to appropriately analyze, escalate and assist in remediation of information security incidents.
- Managed system-wide operating system and software deployments as well as related software upgrade problems.
Operations Coordinator
Choice Fm
01.2014 - 01.2015
- Provided direction and guidance to internal teams in order to achieve targets.
- Implemented troubleshooting, root cause analysis and issue resolution.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Oversaw day-to-day operations of large teams across several sites.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Technical Support & ICT
- News and sound editing
Fitness Coach
CARLIFIONA GYM
11.2012 - 01.2014
- Led aerobics, yoga, core strength and kickboxing classes.
- Set up and broke down equipment before and after classes.
- Collaborated with other fitness professionals to develop and implement new programs.
- Created comprehensive fitness programs tailored to needs and goals of each individual.
- Enhanced client motivation by setting achievable goals and providing regular progress updates throughout their programs.
- Led by example through maintaining personal fitness levels and adhering to professional standards of conduct within the gym environment.
- Helped clients reach fitness objectives by providing encouragement and motivation.
Technical Engineer
Ghana Broadcasting Cooperation
10.2011 - 12.2012
- Provided technical support in both on-site and telephone consultations for over 500 employees.
- Performed scheduled service work, installations, testing and repairs.
- Identified and corrected system faults to minimize operational system downtime.
- Executed troubleshooting and server support in both in-person and remote situations.
- Studio equipment operations
- Broadcast programs transmission Conceptsepts developments
- Provided secondary training to personnel struggling with technological tools and systems.
- Collaborated with other departments to facilitate successful project completion.
- Documented and developed engineering procedures and processes.
- Trained and mentored junior engineers, providing guidance and direction.
- Developed comprehensive engineering documents for all projects.
- Assisted in developing cost-effective solutions to engineering problems.
Intern
Obonu FM
12.2011 - 06.2012
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Interacted with over 50 customers by phone, email, or in-person to provide information per day.
Secretarial Assistant
Plant Pool Ghana Limited
12.2009 - 12.2010
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Executed record filing system to improve document organization and management by 30%.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Client assistance
- Secretarial duties
- Secretarial assistance to advisory committee board.
Office Assistant
Randsdeck Internet Cafés
11.2008 - 11.2009
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with over 50 customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- System diagnostic
- System maintenance
- Customer care/ relations.
Education
DIPLOMA LEVEL2 & LEVEL 3 PERSONAL TRAINING - Health And Fitness
FITNESS FIRST ACCADAMY
Dubai, United Arab Emirates 04.2001 -
Associate of Applied Science - Aerospace Ground Equipment Technology
Emirates Aviation College
Dubai, UAECertificate. - Radio And Television Broadcasting Technology
Radio Broadcast Development Foundation
Accra, GhanaCertificate. - Engineering
Radio Broadcast Corporation Engineering Training S
Accra,GhanaCertificate. - Hardware &Networking Engineering
IPMC- Diploma in Hardware &Networking Engineering
Accra,GhanaWest African Secondary Certificate Exams - Agriculture
Winneba Senior Secondary School
Winneba, Central Region,Ghana.Basic Education Certificate Examination -
Most Holy Heart Junior School
Accra, GhanaSkills
Customer Loyalty
Wireless Networking
Hardware and Software Configuration
Technical Support
Customer Relationships
Customer Needs Assessments
Fitness Class Development
Associate Training
Equipment Handling
Cargo Handling
Data Connectivity
Helpdesk Call Support
Software and Hardware Implementation
- Client Coaching
- Physical Stamina
- First Aid Certified
- Nutrition assessment and planning
- Workout Improvement Techniques
- One-on-One Coaching
- Fitness Evaluations
- Fitness Assessments
- Fitness Program Design
- Strength training
- Certified Personal Trainer (CPT)
Timeline
Fitness Instructor
Full circle Fitness
05.2023 - Current
Special Handling Services Associate
Dnata Dubai
06.2021 - 04.2023
Operations Manager
Lawrence Oduro Yeboah Chemists
01.2020 - 04.2021
Operations Associate
Health &Safety Television
10.2018 - 05.2019
IT Support Specialist
Yachal House
06.2016 - 09.2018
IT Technician
Supa Bets Co Ltd
12.2015 - 04.2016
Operations Coordinator
Choice Fm
01.2014 - 01.2015
Fitness Coach
CARLIFIONA GYM
11.2012 - 01.2014
Intern
Obonu FM
12.2011 - 06.2012
Technical Engineer
Ghana Broadcasting Cooperation
10.2011 - 12.2012
Secretarial Assistant
Plant Pool Ghana Limited
12.2009 - 12.2010
Office Assistant
Randsdeck Internet Cafés
11.2008 - 11.2009
DIPLOMA LEVEL2 & LEVEL 3 PERSONAL TRAINING - Health And Fitness
FITNESS FIRST ACCADAMY
04.2001 -
Associate of Applied Science - Aerospace Ground Equipment Technology
Emirates Aviation College
Certificate. - Radio And Television Broadcasting Technology
Radio Broadcast Development Foundation
Certificate. - Engineering
Radio Broadcast Corporation Engineering Training S
Certificate. - Hardware &Networking Engineering
IPMC- Diploma in Hardware &Networking Engineering
West African Secondary Certificate Exams - Agriculture
Winneba Senior Secondary School
Basic Education Certificate Examination -
Most Holy Heart Junior School
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