KYAI ALI SHAFIK

• Participated in annual deep-cleaning projects, leaving no area unattended for comprehensive sanitation efforts.
• Completed minor repairs to building fixtures to prevent further damage.
• Liaised with suppliers for restocking cleaning materials; ensured continuous availability of necessary tools.
• Kept outdoor spaces tidy by raking leaves, watering plants; promoting a pleasant exterior appearance.
• Ensured hygiene standards by cleaning restrooms and replenishing supplies regularly.
• Maintained cleanliness in work areas by sweeping, mopping, dusting and vacuuming.
• Utilised environmentally friendly cleaning products; promoted sustainability within the organisation.
• Assisted in maintaining a healthy environment for staff and visitors with thorough sanitisation of surfaces.
• Reduced risk of pest infestations by keeping all spaces clean and clutter-free.
• Managed waste disposal effectively, ensuring all rubbish was removed from premises timely.
• Followed daily cleaning schedules meticulously; maintained consistent cleanliness standards across facility.
• Developed outstanding stain removal, spot cleaning and deep cleaning techniques to meet evolving customer demands.

this was sectional Sacco created by the government through Housing finance bank to provide loans and start up capital to low income earners at a low interest rate.

• Accepted dictation from staff and created professional documents from provided information.
• Received requests for meetings and appointments, updated calendar and organised spaces and materials.
• Kept office spaces organised and workflows streamlined for team success against challenging daily objectives.
• Offered continuous assistance with photocopying, scanning and basic clerical support to help staff maintain smooth workflow.
• Prepared professional high quality presentations using Microsoft PowerPoint and Excel spreadsheets.
• Managed queries in person, by phone and via email with exceptional customer care.

Fin credit was a company dealing in both car rentals and car loans for potential customers / clients .

• Developed comprehensive reports on daily rentals for management review.
• Assisted customers with rental paperwork for a smooth transaction process.
• Managed conflict resolution, resulting in positive customer feedback.
• Coordinated with cleaning staff to ensure vehicles were presentable for clients.
• Ensured compliance with all relevant regulations, maintaining high professional standards in business operations.
• Maintained updated records of vehicle bookings, avoiding double reservations.

• Customer acquisition and relationship building ,marketing financial products of the corporative especially the mortgage loans and other financial assistance. visiting potential clients and building lasting community connection between the corporative and the clients.
• Field investigation and verification of potential clients by visiting their work areas/ business to know their worthless for the loan applied /processed.
• Loan processing and documentation for the would be potential clients for proper and accurate paper work.
• Compliance and risk management during loan processing for the clients . here we point at to whether loan adhere to the company polices .regulatory guildlines and risk assessment standards.
• Responded promptly and effectively to emergencies using established protocols and gulidline of the coporative
• Maintained strict confidentiality through careful and correct storage of case documents, in line with internal policies.
• Performed thorough investigations into reported incidents, leading to accurate record-keeping.
• Actively participated in community engagement initiatives fostering good relations between the force and local residents.