Summary
Overview
Work History
Education
Skills
Timeline
Generic
KYLE ALEXIS  CUADERNO

KYLE ALEXIS CUADERNO

Abu Dubai,UAE

Summary

Detail-oriented professional with strong interpersonal skills and a proven ability to collaborate effectively in team environments. Adept at problem-solving and multitasking, with a focus on delivering exceptional customer service and maintaining accuracy in inventory management. Committed to leveraging attention to detail and organizational capabilities to achieve operational excellence while contributing to long-term business goals.

Overview

11
11
years of professional experience

Work History

Porters

Emirates Cargo
Dubai
01.2024 - 03.2025
  • Coordinated with other staff members effectively for seamless operations.
  • Assisted in inventory management, ensuring adequate supply levels at all times.
  • Facilitated efficient movement of goods between different areas of establishment.
  • Observed safety regulations during all porter duties, ensuring secure environment.
  • Provided excellent customer service for enhanced patron satisfaction.
  • Facilitated efficient movement of goods between different areas of establishment.

Character Escort/Ushers

Warner Bros
Abu Dubai
12.2023 - 03.2025
  • Receiving visitors at front desk by greeting, welcoming, directing and announcing them appropriately
  • Answering screening and forwarding incoming phone call
  • Order front office supplies and keep inventory of stock
  • Escort guests to their rooms and explain hotel facilities
  • Maintains and upkeep appearance of hotel lobby and entrance
  • Responded promptly to client inquiries or requests during their booking period.
  • Assured comfort of clients throughout duration of their booking period.

Front Desk/Bellboy

Jeda Hotel
Tagaytay
01.2021 - 12.2023
  • Completed smooth housekeeping with exceptional planning and quality assurance
  • Reported maintenance issues for prompt resolution
  • Secured guest rooms after performing housekeeping services
  • Demonstrated utmost care and security to handle guests' belongings
  • Executed proper waste management, contributing to a healthier living space
  • Inspected rooms to assess cleaning and repair needs between guest stays
  • Sanitized communal touchpoints for optimum worker and visitor health and wellness
  • Achieved spotless results within working timeframes to meet client needs
  • Handled after-hours cleaning for professional office spaces, replenishing supplies, servicing bathrooms and resetting spaces
  • Assist the guests to deliver all baggage, faxes, messages, and packages to guests and do several other tasks according to the guest's request
  • Assist with valet parking during the arrival and departure of the guest
  • Store the guest's luggage in the luggage room and respond to their request

Customer Service Representative

Majorel BPO Company
01.2021 - 12.2023
  • Strong problem-solving abilities and a proactive attitude
  • Ability to multitask, prioritize, and work effectively in a fast-paced environment
  • Promotes good customer relations by providing customer satisfaction with a friendly demeanor, can-do attitude, and willingness to always help
  • Attention to detail and accuracy in maintaining records and documentation
  • Ensures proper induction of all new customers by providing relevant information about the Business Unit's services

Waiter/Casher

Snooker World
Dubai
01.2015 - 12.2017
  • Making menu recommendations, answering questions and sharing additional information with restaurant patrons
  • Provide exceptional customer service to all customers
  • Greeting guests and taking drinks and food orders
  • Delivering food from the kitchen to the guests
  • Ensuring the food order is made correctly by kitchen staff and looks presentable for guests
  • Following health code standards with regards to the handling of food
  • Place food orders in the appropriate bags and boxes
  • Respond to customer inquiries, issue receipts, and record customer suggestions

Housekeeping Attendant/Bellboy

Flamingo Hotel
01.2014 - 12.2015
  • Secured guest belongings by adhering to strict lost-and-found procedures.
  • Maintained pristine room conditions by thorough cleaning and sanitation.
  • Complied with hotel policies diligently, promoting professionalism at work place.
  • Collaborated closely with front desk staff for efficient room allocations.
  • Ensured spotless bathrooms for better hygiene standards.
  • Restocked essential supplies timely to avoid guest inconvenience.
  • Reported any maintenance issues immediately, preventing further damage or discomfort.
  • Executed proper waste management, contributing to a healthier living space.
  • Promoted a clean environment with daily vacuuming of all rooms.
  • Ensured safety measures whilst handling hazardous cleaning chemicals.

Education

Diploma - Hotel and Restaurant Services

JOCSON COLLEGE

Skills

  • Interpersonal skills
  • Collaboration
  • Problem-solving
  • Customer service
  • Attention to detail
  • Multitasking
  • Inventory management

Timeline

Porters

Emirates Cargo
01.2024 - 03.2025

Character Escort/Ushers

Warner Bros
12.2023 - 03.2025

Front Desk/Bellboy

Jeda Hotel
01.2021 - 12.2023

Customer Service Representative

Majorel BPO Company
01.2021 - 12.2023

Waiter/Casher

Snooker World
01.2015 - 12.2017

Housekeeping Attendant/Bellboy

Flamingo Hotel
01.2014 - 12.2015

Diploma - Hotel and Restaurant Services

JOCSON COLLEGE
KYLE ALEXIS CUADERNO