KYOMUHANGI EVELYNE
DUBAI
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
2025
2025
years of professional experience
Work History
Customer Service Representative
NOOR AL WARSAN PARTIES AND EVENTS
- Company Overview: DUBAI
- Responding to customer complaints
- Processing orders and returns
- Product and service knowledge
- Resolving complaints and issues
- Documenting customer interactions
- Ensuring excellent levels of customer service
- Handling customer inquiries
- Provide customer service
- Anticipate and solve problems
- DUBAI
Receptionist
SHERATON HOTEL
- Company Overview: SHARJAH, UNITED ARAB EMIRATES
- Welcome guests by greeting them in person or on telephone calls answering or referring inquiries
- Maintain reception area clean and organized
- Place outgoing calls and conference calls as needed
- Ensure in compliance with company rules and regulations
- Notify security officer about unescorted guests and emergency situations
- Assist in issuing guest's passes and employee ID cards
- SHARJAH, UNITED ARAB EMIRATES
Customer Service Agent
CITY CENTER MALL
- Company Overview: QATAR
- Collaborating with team members and departments
- Continuous learning and training
- Know your client's needs
- Maintaining a database of customer information
- Solve Practical Problems
- QATAR
Sales Officer
GOLD LEEF PROJECT MANAGEMENT SERVICES COMPANY
- Current
- Development of relationships with customers
- Identify risks
- Maintain relationships with existing clients
- Assessing project status
- Attending client meetings and communicating progress
- Manage project scope
- Manage project team
- Monitor progress
Education
Uganda Diploma -
Business Administration
Uganda High School Certificate -
Skills
- Customer service
- Professionalism
- Listening
- Verbal communication
- Taking initiative
- Supply management
- Integrity
- Problem resolution
- Stress tolerance
- Data entry
- Active listening
- Customer relations
- Critical thinking
Skills And Core Competences
- Customer service
- Professionalism
- Listening
- Verbal communication
- Taking initiative
- Supply management
- Integrity
- Problem resolution
- Stress tolerance
Language Preferred
English Fluently
Contact
+971555473809, kyomuhangievelyn1995@gmail.com
Personal Information
- Date of Birth: 06/30/95
- Gender: FEMALE
- Nationality: UGANDAN
- Visa Status: RESIDENT VISA
Position Desired
CUSTOMER SERVICE
Hobbies and Interests
- Internet
- Reading
- Listening
- Travelling
Disclaimer
I hereby declaring that the above provided information is true and holding the certificate stated above and I promise to work hard to reach employer's demands and satisfaction of the end users the service.
Timeline
Uganda High School Certificate -
Customer Service Representative
NOOR AL WARSAN PARTIES AND EVENTS
Receptionist
SHERATON HOTEL
Customer Service Agent
CITY CENTER MALL
Sales Officer
GOLD LEEF PROJECT MANAGEMENT SERVICES COMPANY
- Current
Uganda Diploma -
Business Administration
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