In my dual role as a Receptionist and Cashier, I manage both front desk operations and financial transactions, ensuring a smooth and positive experience for every customer and client.
Key Responsibilities:
- Greet and assist patients with professionalism and empathy
- Schedule appointments and manage calendars for multiple providers
- Handle phone inquiries and direct calls appropriately
- Coordinate with clinical staff to support smooth patient flow
- Handle payments, issue receipts, and manage daily cash reports
- Maintain organized records and support administrative tasks
- Ensure accuracy in transactions and uphold confidentiality