Summary
Overview
Work history
Education
Skills
Languages
Timeline
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LABOUKHI LILA

Dubai,UAE

Summary

A highly qualified administrative specialist with strong administrating potential aspires to utilize my skills and competencies in a challenging position to contribute to the company's success and enhance my professional career.

Overview

7
7
years of professional experience
3
3
years of post-secondary education

Work history

Sales assistant

supermarket
Algeria, Algeria, Bejaia
03.2017 - 09.2020
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities

Computer trainer

private school
Algeria, Algeria, Bejaia
09.2021 - 05.2022
  • Designed training and development programmes for individual and group instruction.
  • Monitored learners' progress throughout course, providing or signposting additional support where appropriate.
  • Facilitated effective training sessions for groups, in classrooms or online.
  • Tailored information technology training sessions to meet needs and requirements of service users.
  • Created and delivered training programmes for supported applications and systems.

Customer sales representative

Bristol Middle Est Yacht solution (L.L.C)
Dubai, Dubai, Marina
06.2023 - Current
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
  • Manage more than 50 calls per day, confirm bookings and inquiries, respond to E-mails and provide clarifications to customers
  • Utilised various sales techniques to develop relationships with customers and drive sales.
  • Contributing to the organization company and good management by presenting ideas and plans to develop and improve services to customers

Education

Diploma - Business Management

Unoversity of Contuing Education
Algeria, Bejaia
/2017 -

Diploma - French

Private School
Algeria, Bejaia
/2018 -

Diploma - Humain Ressources Management

National Training Institu
Algeria
10.2016 - 09.2019

Bachelor's Degree - Media and Communication

University Abd Arahman Mira
Algeria, Bejaia

Skills

  • Customer Service
  • Strong communication and interpersonal skills
  • Preparin reports and lettre
  • Organizing & planing
  • Microsoft Office programs
  • Leaderships & teamwork
  • Presentation skills
  • Culture awareness

Languages

Arabic
Native
French
Fluent
English
Advanced

Timeline

Customer sales representative

Bristol Middle Est Yacht solution (L.L.C)
06.2023 - Current

Computer trainer

private school
09.2021 - 05.2022

Sales assistant

supermarket
03.2017 - 09.2020

Diploma - Humain Ressources Management

National Training Institu
10.2016 - 09.2019

Diploma - Business Management

Unoversity of Contuing Education
/2017 -

Diploma - French

Private School
/2018 -

Bachelor's Degree - Media and Communication

University Abd Arahman Mira

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LABOUKHI LILA