Lady I Yanga
Dubai
Summary
Goal-oriented manager with distinguished experience in Manufacturing industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Performance-oriented Sales Leader offering exceptional record of achievement over 18-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Accomplished Sales Manager offering 16 years of experience developing and maximizing sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level or any managerial Sales and Administration position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Internal Sales and Administration Manager
JUMO GmbH & Co. KG, Dubai Investment Park, European Business Center
03.2007 - Current
- Responsible in making Invoices, Order confirmations, and any other sales documents and shipping documents of the clients
- Responsible in Filing VAT Return and Refunds for the company
- Responsible in making Sales quotations and update status for follow-ups
- Responsible for all the Memorandums and LPO’s
- Responsible in arranging Exhibitions, the process of registrations, reservations, etc
- Responsible for the Pre- Qualifications documents required for suppliers
- ( Oil & Gas Companies, etc.)
- Check the order status regularly (monitoring the deadline of the shipment of all orders.)
- Handles petty cash
- ( Responsible in preparing total expenses for Dubai Branch)
- Handles the company’s cash flow – and responsible in the company’s bank account as the legal signatory
- Ensure that the company has a budget for all the expenses
- Responsible for all past due invoices follow ups and collections
- Responsible on the computation of the branch expenses and send to head office in Germany all the needed reports
- Have an update with marketing strategies & make sure that they are implemented
- Monitoring the target sales of the sales engineers and updating them about their targets each month
- Handles all shipment (Import & Export)
- Communicate/ correspond with our head office in Germany for all consignment of customers order
- Attends trainings & seminars in the Head Quarters in Germany for the any implementation of new system
- Inform clients about the status of their order
- Attend to clients inquiries over the phone and e-mail
- Ensure customer satisfaction with our products and services at all times
- Maintain standardized agreements as per requirements and type of agreements
- Maintain/update customer lists on a regular basis
- Responsible in Logistics ( sending documents/Parcel through TNT/DHL and other couriers, clearance of airfreight cargo to the custom.)
- Handles all office correspondence (outgoing & incoming) including all confidential documents
- Notify clients for all the open payments.( Responsible for all payment collections)
- Assist the General Manager/ Area Sales Manager, Sales Managers in scheduling clients visit
- Handles all hotel Reservations and Ticketing
- Responsible in assuring all contracts for the office and car rental lease are up to date
- Responsible in making monthly/Annual Sales report, Turn over, Monthly Target etc
- Responsible in scheduling monthly meeting and coordinates with the General Manager regarding the minutes of meeting
- Provides all the Sales Reports needed for the monthly meeting
- Responsible in purchasing/ maintaining the office supplies
- Performs other duties that are necessary for the company’s operation like doing the applicant screening.
Loan Administrator
Cooperative Bank of Pampanga, San Fernando Pampanga
03.2005 - 09.2006
- Responsible in conducting initial and final interview with the clients who wants to avail a bank loan
- Provide the corresponding information and documents needed in availing a loan
- Process the loan applications
- Turning over of the loan applications to responsible officer (General Manager & Board of directors) for approval
- Responsible in informing clients of the status of their loan application
- Releasing approved loans
- Responsible in inputting all the approved loans in the bank system
- Responsible in monitoring the plan of payments of the borrower and make a follow- up with the delinquent and past due account
- Close Monitoring of portfolios of clients to higher the revenue
- Responsible in making Loan portfolio reports every end the month.
Executive Assistant
ESPACIO INTERIOR DESIGN, Emirates Tower
11.2006 - 02.2006
- Attend to and channel incoming calls and requests of the Managing Director
- Screen visitors and set appointments
- Coordinate with department heads and Managing Director’s office
- Accurately maintain office filing system including personnel files
- Handle all office correspondence including confidential documents
- (Incoming and outgoing faxes and emails)
- Prepare memorandums, faxes, minutes, etc
- Provide secretarial support for departments and managers as required
- Coordinate with the FF & E manager in scheduling appointments for the suppliers
- Assist and coordinate with the administration department in recruiting new candidates
- Assist & provide support to the accounts, QS departments (bill of quantities, enquiries and quotations) as required
- Ensure that the proper communications are forwarded in a timely and accurate manner
- Ensure Project Task force is communicated to all concerned
- Maintain standardized agreements as per requirements and type of agreements
- Scheduling travel itineraries & hotel reservations for the Managing Director
- Liaising with advertising companies
- Preparing and maintaining general forms/spreadsheets required for various departments such as time sheets, project logs
- Employee information form, performance appraisals, etc
- Ordering stationary and maintaining inventory
- General office administration works
- Updating annual vacation calendar for the employees
- Preparing and maintaining attendance report and forward it to the administration Department.
Assistant Sales Coordinator
City Commercial Inc, Makati City
05.2004 - 01.2005
- Responsible in dealing with customer queries & complaints in the telephone and the showroom
- Responsible for all quotations and order status
- Responsible in making a demonstration regarding the products (Show the different parts and how to use it.)
- Responsible in the completeness of the delivery
- Follow–ups of repaired equipment to the service department
- Assist the Sales coordinator in scheduling the daily delivery
- Make a summary of the daily sales report
- Make a Monthly Sales report
Education
Bachelor of Science - Business Administration, Business Management
City College of Manila
Escolta
Bachelor of Science - Business Administration, Business Management
School of Business
Public Relation Officer -
City College of Manila
2004
Skills
- Team Building
- Relationship Building
- Active Listening
- Microsoft Office
- Multitasking
- Good Telephone Etiquette
- Verbal Communication
- Recordkeeping
- Calm Under Pressure
- Attention to Detail
- Excellent Communication
- Interpersonal Communication
- Teamwork and Collaboration
- Flexible and Adaptable
- Basic knowledge in Accounting
Certification
- SAP Training - Year 2022
- International Driving license
- VAT Return training - Year 2018
Timeline
Internal Sales and Administration Manager
JUMO GmbH & Co. KG, Dubai Investment Park, European Business Center
03.2007 - Current
Executive Assistant
ESPACIO INTERIOR DESIGN, Emirates Tower
11.2006 - 02.2006
Loan Administrator
Cooperative Bank of Pampanga, San Fernando Pampanga
03.2005 - 09.2006
Assistant Sales Coordinator
City Commercial Inc, Makati City
05.2004 - 01.2005
Bachelor of Science - Business Administration, Business Management
City College of Manila
Escolta
Bachelor of Science - Business Administration, Business Management
School of Business
Public Relation Officer -
City College of Manila
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