Results-driven, proactive, and customer-focused operations professional with over 17 years of business process and QC systems management experience in airspace industry, delivering MRO solutions to commercial and government client organizations. Strategic problem solver with a successful delivery track record of high impact outcomes yielding major cost savings, operational quality, Engineering and process improvements. Effectively apply technical expertise and superior communication skills to foster productive collaboration within cross-functional, culturally diverse teams in a fast-paced, diversified, and complex work environment enabling delivery of projects of various complexity and size to successful implementation.