Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
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Laila Aziki

Abu Dhabi,United Arab Emirates

Summary

Accomplished professional with extensive expertise in ethical compliance, ERP systems, and budgeting. Demonstrates exceptional public speaking and communication skills, coupled with strong problem-solving abilities and leadership qualities. Committed to leveraging these competencies to drive organisational success and achieve strategic goals.

Results-driven Director of Operations with talent for streamlining processes and enhancing productivity. Spearheaded initiatives that led to significant cost reductions and operational improvements. Known for building cohesive teams that achieve high performance and delivering transformative business outcomes.

Seasoned operations leader with focus on optimising processes and driving organisational growth. Proven track record in enhancing operational efficiency through strategic planning and resource management. Skilled in fostering team collaboration and implementing innovative solutions to achieve business objectives.

Overview

9
9
years of professional experience
8
8
years of post-secondary education

Work History

Director of operations

M A Partners Chartered Accountants
Abu Dhabi, UAE
09.2024 - Current
  • Improved customer satisfaction by implementing innovative strategies.
  • Fostered relationships with key stakeholders to ensure continued business collaboration.
  • Spearheaded technological advancements to increase operational efficiency across all departments.
  • Identified opportunities with market research and analysis.
  • Negotiated contracts to secure cost-effective solutions for the company.
  • Facilitated training programs for employee skill enhancement.
  • Initiated tendering projects and registrations
  • Worked with board of directors to establish objectives and decisively lead operations.
  • Served as official representative of organisation to public groups or government agencies.

Associate Director - tax agent

UHY James Chartered Accountants
Abu Dhabi
09.2023 - 09.2024
  • Managed team of Business development to increase sales revenue
  • Conduct trainings and presentations for clients on tax and laws updated and regulations
  • Participate in tenders and submit proposals for government entities
  • Conduct financial modelling strategies and ensure alignment with organizational strategies
  • Streamlined operational processes to improve efficiency.
  • Cultivated a performance-driven culture through regular feedback sessions and performance appraisals.
  • Promoted a positive work environment through proactive conflict resolution steps.
  • Developed business opportunities for increased market presence.
  • Provided comprehensive tax advice to clients.
  • Successfully delivered on tasks within tight deadlines.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Used Microsoft Word and other software tools to create documents and reports for clients deliverables

Business development director

MBG Corporate Services
Abu Dhabi
01.2023 - 09.2024
  • Launched new initiatives, leading to increased market share
  • Delivered presentations at industry events to promote company products and services.
  • Streamlined internal processes for improved efficiency.
  • Devised financial forecasts, aiding in effective budget management.
  • Fostered innovative solutions, increasing operational effectiveness.
  • Coordinated with various departments, ensuring seamless operations.
  • Led team meetings, resulting in enhanced communication and productivity.
  • Identified potential partners for successful collaborations.
  • Explored new markets with comprehensive research and analysis.
  • Reinforced sales goals amongst staff members for higher performance levels.
  • Cultivating and enhancing both internal and external relationships to foster business growth, while effectively managing customer interactions.
  • Devising and executing revenue-boosting strategies and seizing new business prospects, including bidding for government projects, submitting online tenders, and maintaining communication with procurement departments.
  • Registering the company with various government entities to meet compliance requirements.
  • Monitoring emerging markets and trends, recommending new products and services, forging strategic partnerships, and developing proposals and plans to align with long-term business objectives.
  • Crafting tender proposals for ministries and actively participating in pre-bid meetings, organizing client events to promote awareness of new products and services, and delivering

persuasive presentations to close complex deals.


Senior business development manager

MBG Corporate Services
Abu Dhabi, UAE
01.2018 - 12.2022
  • Developed new business strategies by analysing market trends.
  • Managed large-scale projects, delivering on time and within budget constraints.
  • Authored comprehensive reports, providing insight into business performance over fiscal years.
  • Fostered a collaborative work environment, boosting team productivity.
  • Defined clear business objectives aligned with corporate strategy to enhance overall performance.
  • Drove strategic planning sessions to align company vision and goals.
  • Identified new markets, leading to expansion opportunities.

Business development executive

MBG Corporate Services
Dubai, UAE
09.2016 - 01.2018


  • Developed new business relationships by networking with industry professionals.
  • Established strong partnerships with key stakeholders to drive business growth.
  • Drove process improvements enhancing team productivity and efficiency.
  • Cultivated a high-performance team environment through effective leadership skills.

Education

Master of Business Administration - Financial Management

University of Wollongong in Dubai
UAE
09.2016 - 09.2020

Master of economics - Econometry and Statistics

National Institute of Economics and Statistics
Morocco
01.2010 - 09.2013

Diploma - GCC VAT Diploma

PWC Academy
UAE
01.2021 - 06.2021

Diploma - Management and Leadership Program

Indian Institute of Management
India , Bangalore
04.2022 - 05.2022

Skills

  • Ethical compliance understanding
  • ERP systems expertise
  • Budgeting proficiency
  • Public speaking
  • Communication skills
  • Problem-solving
  • Leadership

Languages

English
Fluent
French
Fluent
Arabic
Native

Affiliations

  • Reading
  • Travel
  • Tennis

References

References available upon request.

Timeline

Director of operations

M A Partners Chartered Accountants
09.2024 - Current

Associate Director - tax agent

UHY James Chartered Accountants
09.2023 - 09.2024

Business development director

MBG Corporate Services
01.2023 - 09.2024

Diploma - Management and Leadership Program

Indian Institute of Management
04.2022 - 05.2022

Diploma - GCC VAT Diploma

PWC Academy
01.2021 - 06.2021

Senior business development manager

MBG Corporate Services
01.2018 - 12.2022

Business development executive

MBG Corporate Services
09.2016 - 01.2018

Master of Business Administration - Financial Management

University of Wollongong in Dubai
09.2016 - 09.2020

Master of economics - Econometry and Statistics

National Institute of Economics and Statistics
01.2010 - 09.2013
Laila Aziki