Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
laila  jeljal

laila jeljal

dubai

Summary

Personable clerical professional with background in administrative roles. Works collaboratively with office personnel to streamline workflow and meet deadlines. Strong command of Microsoft Office Suite and office technologies.

Focused clerical worker eager to contribute strong administrative and organisational skills. Prioritises tasks to meet critical deadlines. Proactive communicator with proven history of quality autonomous performance.

Experienced professional focusing on recruitment and talent acquisition. Consistently identify and attract top talent across various industries by leveraging strong interpersonal skills and keen understanding of market trends. Skilled in building lasting relationships and delivering tailored recruitment solutions to meet organisational needs.

Overview

13
13
years of professional experience

Work history

Secretarial executive

italconsult SPA
Dubai, dubai
01.2020 - Current
  • Follow up the invoices with Dubai Municipality and RTA
  • Recruitment and hiring of employees in a site engineering company
  • Provided prompt response to correspondence, enhancing corporate image.
  • Arranged high-level meetings to facilitate executive decision-making.
  • Contributed to team success through proficient multi-tasking abilities.
  • Demonstrated sound judgement while dealing with confidential information.
  • Provided comprehensive administrative support during board meetings, facilitating effective decision making.
  • Handled phone calls professionally, resulting in satisfied customers.
  • Assisted in the preparation of reports, improving data presentation.
  • Supported human resources department during recruitment drives for efficient hiring processes.
  • Completed key projects on time by coordinating with various departments.
  • Maintained confidentiality in sensitive matters, preserving company integrity.
  • Facilitated timely execution of tasks by adhering to strict deadlines.
  • Scheduled meetings, conferences and appointments.
  • Drafted documents and reports for management review.
  • Arranged supplies, documents and spaces for meetings.
  • Screened incoming phone calls and relayed detailed messages.
  • Documented conferences, meetings and appointments with verbatim reports.
  • Created expense reports with matching receipts.
  • Coordinated events by managing budget, logistics and event support.
  • Prioritised incoming communications to filter out basic requests and minimise disruptions.
  • Maintained regular follow-up with placed candidates to ensure their smooth transition into new roles.
  • Tailored CVs of registered candidates according to specific job requirements before sending them over to clients.
  • Kept abreast with latest trends in the recruitment industry by attending relevant seminars and trainings.
  • Offered guidance around interview preparation techniques to registered candidates, enhancing their chances of success.
  • Maintained close relationships with department managers, promoting smoother operations throughout the company.
  • Improved employee satisfaction by organising efficient internal communication protocols.
  • Provided administrative support during annual appraisal process resulting in seamless execution.
  • Supported staff retention with comprehensive employee support programmes.
  • Coordinated staff meetings, booking appropriate spaces and communicating invites.
  • Facilitated training sessions to improve interviewer effectiveness.
  • Supported employee retention, implementing incentives and morale-boosting activities.
  • Promoted open positions on social media, engaging with target audience to increase access to top-quality talent.

Recruitment consultant

emperor budling constrictions
, Sharjah
03.2016 - 12.2019
  • Liaised with third-party vendors for conducting background checks of shortlisted candidates.
  • Ensured timely closure of open positions by proactively coordinating between clients and candidates throughout the recruitment process.
  • Attended regular meetings with team leads to discuss progress against targets and devise strategies for improvement if needed.
  • Provided constructive feedback to unsuccessful candidates post interviews, aiding their future job search efforts.
  • Kept abreast with latest trends in the recruitment industry by attending relevant seminars and trainings.
  • Conducted pre-interview screening calls to assess candidate suitability and interest.
  • Supported development of marketing material for promoting agency's services amongst potential clients.
  • Offered guidance around interview preparation techniques to registered candidates, enhancing their chances of success.
  • Led staff satisfaction surveys to identify improvement areas and implement strategic solutions.
  • Investigated and documented workplace grievances to eliminate future incidents.
  • Led payroll teams in verifying prompt, accurate staff and freelancer payments.
  • Reduced staff turnover through improved training and incentive schemes.
  • Analysed team performance and productivity data to identify vocational training requirements.

Sales officer

Gloria hotel
qatar, doha
02.2012 - 07.2014
  • Drafted detailed sales reports for management review.
  • Conducted market research, identified potential business opportunities.
  • Delivered exceptional customer service to maximise client satisfaction.
  • Implemented effective sales presentations for increased product awareness.
  • Boosted market share by implementing innovative sales strategies.
  • Managed key accounts for enhanced customer retention.
  • Achieved and exceeded sales targets in line with client growth across all products and services.
  • Performed sales visits to take strategic action on new business leads.
  • Tracked sales and order information by navigating internal computer system.
  • Organised special sales at specific times to drive customer engagement and move high volumes of products.
  • Defined business strategies and roadmaps to drive performance across sales, promotions and marketing departments.
  • Customized promotional strategies to meet needs of different clients, products and services.
  • Collaborated with sales team to maximise room occupancy rates.
  • Ensured pristine room conditions to enhance guest comfort.
  • Coordinated marketing initiatives, contributing to increased patronage and revenue.

Education

High School Diploma -

al qaraween
morocoo

Skills

  • Administrative duties execution
  • Word processing speed
  • Recruitment assistance
  • Diplomacy handling
  • Microsoft office suite proficiency
  • Executive support expertise
  • Document preparation
  • Recruitment processes
  • Communication finesse
  • Time management excellence
  • Meeting coordination
  • Recruitment and training
  • Document proofreading

Languages

Arabic
Proficient (C2)
English
Upper intermediate
French
Intermediate

Timeline

Secretarial executive

italconsult SPA
01.2020 - Current

Recruitment consultant

emperor budling constrictions
03.2016 - 12.2019

Sales officer

Gloria hotel
02.2012 - 07.2014

High School Diploma -

al qaraween
laila jeljal