Laila KASSE

Pre-Tender/Bid Phase:

• Conduct comprehensive legal and commercial risk assessments of potential tenders, identifying key contractual obligations and potential liabilities.
• Develop and implement tender strategies aligned with organizational objectives and legal requirements, including compliance with relevant regulations (e.g., competition law, public procurement law).
• Draft and review tender documentation, including requests for proposals (RFPs), invitations to tender (ITTs), and pre-qualification questionnaires (PQQs), ensuring clarity, completeness, and legal soundness.
• Manage the tender process, from advertisement to submission, adhering to strict deadlines and procedural guidelines.
• Negotiate confidentiality agreements (NDAs) with potential bidders to protect sensitive information.
• Analyze tender specifications and requirements to identify potential contractual issues and develop appropriate risk mitigation strategies.
• Prepare and submit compliant tender submissions, ensuring adherence to all legal and procedural requirements.

Contract Negotiation and Award Phase:

• Lead contract negotiations with successful bidders, focusing on key legal and commercial terms, including price, payment terms, delivery schedules, and intellectual property rights.
• Draft and review complex commercial contracts, such as supply agreements, service agreements, and joint venture agreements, ensuring compliance with applicable laws and regulations.
• Advise internal stakeholders on contractual rights and obligations, providing legal interpretations of contract clauses and potential risks.
• Manage the contract award process, ensuring compliance with internal policies and procedures.
• Conduct due diligence on potential contractors to assess their financial stability and legal standing.

Contract Management and Administration Phase:

• Administer awarded contracts, monitoring performance, ensuring compliance with contractual obligations, and managing variations or change orders.
• Interpret and enforce contract terms, resolving disputes and addressing breaches of contract.
• Manage contract renewals and extensions, negotiating favorable terms and conditions.
• Maintain accurate contract records, including executed agreements, amendments, and correspondence.
• Develop and implement contract management systems to improve efficiency and reduce risk.
• Advise on dispute resolution mechanisms, including negotiation, mediation, and arbitration.

General Legal and Compliance:

• Stay up-to-date with relevant legislation and regulations affecting contract law and public procurement.
• Develop and implement contract templates and standard operating procedures to ensure consistency and compliance.
• Advise on intellectual property rights related to contracts and tenders.
• Manage legal and contractual risks associated with tenders and contracts.

• Provide administrative and logistical support to the sales team during the tendering process.
• Assist with pricing strategies and cost calculations for bids.
• Research market trends and competitor pricing to inform proposal development.
• Prepare presentations and other sales collateral to support the tender application.
• Maintain and update tender databases and records.
• Develop compelling business cases for new projects or investments, outlining potential benefits, costs, and risks.

• Identified issues, analyzed information and provided solutions to problems.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Drove operational improvements which resulted in savings and improved profit margins.
• Handling customer’s inquiries/Projects concerning Overhauling reciprocating compressors & engines, from quotation to invoice (specialty of Africa & Francophone countries), through SAP NetWeaver Business Client/ CRM.
• Follow up with the Clients during and after realization of the project.
• Preparation and compilation of Tenders documents: Technical & Commercial Proposals
• Coordinate with clients to guarantee terms of Tenders are fulfilled in compliance with the contract terms and regulations.
• Review Tenders terms and conditions to verify that they are in compliance with company policies.

• Answered customer telephone calls promptly to avoid on-hold wait times.
• Sale insurance policies by utilizing strong communication and negotiation skills, offering offers to maintain customer satisfaction.
• Responded to customer requests for products, services and company information.
• Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
• Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.

• Process Client’s financial situation, Processing of loan applications online (Classic loan, Revolving loan, Redemption loan... etc), and Negotiation of rates and proposals for best deals to counter competition.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Resolved conflicts and negotiated mutually beneficial agreements between customers and legal department.

Subject: Establishment of indicators to measure performance in a dashboard type SCORECARD
"From Case Collection Department."