Laith Alzeiq

• Maintained client relationships to foster repeat business through exceptional customer service skills.
• Utilised SEO techniques on company website for improved online visibility.
• Actively participated in weekly sales meetings to discuss strategies and progress towards targets.
• Liaised effectively between the marketing department and external vendors to ensure timely campaign execution.
• Generated leads and nurtured relationships with potential and existing clients, driving a 20% increase in customer engagement.
• Conducted market research to identify new business opportunities within the IT services industry, supporting strategic growth initiatives.
• Collaborated with cross-functional teams to streamline processes, improve communication, and enhance client satisfaction.
• · Supported business development efforts by preparing proposals, tracking opportunities, and maintaining CRM data.

· Managed booth logistics, product demos, and customer interactions during different events

· Contributed to lead generation efforts by capturing and organizing prospect information.

• Generated leads with cold calling and networking activities.
• Managed over 50 customer calls per day.
• Demonstrated product knowledge, increasing customer trust and loyalty.
• Identified and qualified new sales opportunities, ensuring strong pipeline for the team.
• Managed Salesforce CRM, tracking leads and maintaining accurate customer records.
• Assisted in customer outreach via email, phone calls, and social selling to drive engagement.
• Conducted market research and competitive analysis to optimize sales campaigns