Laith Ghusheh
Abu Dahbi
Summary
Forward-thinking professional with proven history of leadership, planning and problem solving. Adept collaboration with professional to accomplish demanding objectives, motivate staff, and organize resources. Systematic understanding of maintaining coverage for all operational needs.
Overview
5
5
years of professional experience
Work History
Floor Manager
yorem ev yemekleri
Istanbul
11.2022 - 02.2024
- Overseeing daily restaurant operations
- Managing and scheduling staff shifts
- Handling customer complaints
- Monitoring inventory
- Maintaining quality standards
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Produced thorough, accurate and timely reports of project activities.
- Implemented quality control measures to uphold company standards.
Assistant Manager
Oasis Sun LTD Mosaic
Amman
05.2021 - 06.2022
- Project development
- Marketing & P.R
- Events coordination
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Managed customer service inquiries and complaints in a timely manner.
Assistant manager
Kegs House of Ale
Amman
06.2019 - 03.2021
- Conducted regular performance reviews for employees to identify areas of improvement.
- Coordinated with other departments to ensure smooth flow of operations.
- Developed a system for tracking inventory and ordering supplies as needed.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Proposed or approved modifications to project plans.
Education
International trade & business -
Istanbul Bilgi University
01.2023
High School Diploma -
Sharjah American International School (Dubai)
Dubai06-2017
Skills
- Communication skills
- Marketing
- Department management
- Operations management
- Operations administration
- Stock management
- Inventory management
- Expense tracking
- Floor management
- Customer service delivery
- Customer relations
- Product promotion
References
- Hussam Abdo, Manager of Oaisis LTD, +962795669933
- +962799609504
Languages
Arabic
First Language
English
Advanced (C1)
C1
Turkish
Upper Intermediate (B2)
B2
Timeline
Floor Manager
yorem ev yemekleri
11.2022 - 02.2024
Assistant Manager
Oasis Sun LTD Mosaic
05.2021 - 06.2022
Assistant manager
Kegs House of Ale
06.2019 - 03.2021
International trade & business -
Istanbul Bilgi University
High School Diploma -
Sharjah American International School (Dubai)
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