LAKSHI RUWANTHI
DUBAI,UAE
Summary
Experienced barista with expertise in coffee bean knowledge, latte artistry, and dietary restrictions. Skilled in barista equipment maintenance, cash register proficiency, and handling customer complaints with professionalism and a sense of humour. Adept at sales persuasion and delivering exceptional customer service while ensuring high-quality beverage preparation. Committed to maintaining operational efficiency and fostering positive customer experiences.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Work history
Barista
Max Flavor - Walipenna
Aluthgama, Sri Lanka
02.2023 - 11.2025
- Prepared a diverse range of coffee beverages whilst ensuring consistency in quality and presentation.
- Assisted in training new team members on beverage preparation techniques and customer service standards.
- Managed daily inventory of coffee beans and supplies to maintain optimal stock levels.
- Provided exceptional customer service by engaging with patrons and addressing their needs promptly.
- Maintained cleanliness and organisation of workspace to comply with health and safety regulations.
Barista assistant
Java Longe
Weligama, Sri Lanka
04.2020 - 01.2023
- Assisted in preparing and serving a variety of beverages to customers.
- Maintained cleanliness and organization of work areas throughout shifts.
- Developed knowledge of menu items to provide excellent customer service.
- Collaborated with team members to ensure efficient workflow during busy periods.
Barista trainee
Light House Hotel
Ahangama, Sri Lanka
03.2019 - 02.2020
- Participated in training sessions to enhance knowledge of coffee sourcing and brewing techniques.
- Supported inventory management by restocking supplies and monitoring stock levels.
- Engaged in regular feedback sessions with supervisors to improve service delivery and skills.
- Improved customer satisfaction by providing excellent and speedy service.
Education
Diploma - Food & Beverage
Colombo Bartender & Barista School
Sri Lanka 01.2018 - 12.2018
Skills
- Barista equipment maintenance
- Sales persuasion
- Knowledge of dietary restrictions
- Cash register proficiency
- Responsibility acceptance
- Sense of humour
- Latte artistry
- Knowledge of coffee beans
- Hot chocolate making
- Coffee grinding techniques
- Handling customer complaints
Languages
English
Intermediate
Sinhala
Native
Timeline
Barista
Max Flavor - Walipenna
02.2023 - 11.2025
Barista assistant
Java Longe
04.2020 - 01.2023
Barista trainee
Light House Hotel
03.2019 - 02.2020
Diploma - Food & Beverage
Colombo Bartender & Barista School
01.2018 - 12.2018