Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
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Lakshika Maduranga

Lakshika Maduranga

Summary

Background includes customer service, training and restaurant work in diverse environments. Adept at multitasking in fast-paced environments to meet customer needs and support team members. Well-versed in all beverage types and specialty preparations.

Overview

14
14
years of professional experience

Work History

Barista Trainer (Starbucks )

Alshaya Group
06.2021 - Current
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Improved barista skills through one-on-one training sessions and practical demonstrations.
  • Taught proper procedures and strategies for success to new employees.
  • Handled cash and processed payments accurately to avoid errors.
  • Customized training strategies based on individual barista knowledge, experience, and strengths.

Team Leader

RolaWala Indian Street Food
01.2019 - 01.2020
  • Ensure that all food wrapping procedures
  • Ensure the quality and quantity of food items packed or served
  • Ensure that all food and drinks are packed appropriately without spill issues
  • Profound ability to follow company safety standards.

Kitchen Crew Member

BurgerFuel
01.2013 - 01.2019
  • Co-ordinate within conducting daily inventory and organizing restaurant including creating preparation list and cleaning procedures
  • Monitored fresh product delivery
  • Helped in preparing burgers in high value with exceptional quality, emphasizing fine details, precision, and presentation
  • Receive inventory and move food products to designated areas.

BURGER KING Kitchen Crew

01.2011 - 01.2013
  • Highly skilled in providing friendly guest service with genuine hospitality
  • Hands-on experience in handling cash efficiently
  • Demonstrated ability to handle guest comments quickly and politely
  • Neat and polished appearance.

Education

Kottawa Dharmala Maha Vidyalaya

Skills

  • Ensured the food was properly handled and stored
  • Provided ultimate customer service to the customers
  • Ensured the area was clean and up to company standards
  • Able to collaborate and work well in a teamwork
  • Adaptable to pressure, responsible, organized, and hardworking
  • Friendly, courteous, and enthusiastic

Personal Information

  • Date of Birth: 01/01/1990
  • Marital Status: Married

Languages

English
Advanced (C1)
Hindi
Upper intermediate (B2)
Sinhala
Bilingual or Proficient (C2)

Timeline

Barista Trainer (Starbucks )

Alshaya Group
06.2021 - Current

Team Leader

RolaWala Indian Street Food
01.2019 - 01.2020

Kitchen Crew Member

BurgerFuel
01.2013 - 01.2019

BURGER KING Kitchen Crew

01.2011 - 01.2013

Kottawa Dharmala Maha Vidyalaya

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Lakshika Maduranga