Lakshmanan Chinnavan
Dubai
Summary
Motivated and detail-oriented Housekeeping Attendant with over 6 years of progressive experience in luxury hotels and resorts. Skilled in staff supervision, room inspections, inventory control, reporting, guest satisfaction, and adherence to hygiene standards. Proven ability to manage housekeeping operations efficiently while delivering excellent service. Expertise in supplies, including linen, soap, and shampoo, to ensure guest comfort and satisfaction, and exceptional communication skills necessary for effective guest relations.
Overview
9
9
years of professional experience
Work History
Housekeeping Room Attendant
Landmark Premier Hotel
01.2025 - Current
- Report maintenance issues (AC, plumbing, lights, furniture).
- Follow up with engineering team until issue is resolved.
- Respond to guest requests politely and quickly.
- Handle guest complaints professionally.
- Ensure guest satisfaction and comfort.
Housekeeping Team Leader
Nattika Beach Ayurveda Resort
09.2022 - 12.2024
- Supervised daily operations of the housekeeping department in a luxury beach resort, ensuring a high standard of cleanliness in bathrooms and corridors.
- Scheduled and conducted deep cleaning, pest control, and room inspections in line with safety procedures, emphasizing staff communication for improved service efficiency.
- Maintained guest satisfaction by handling feedback and addressing concerns promptly, demonstrating strong communication and organizational skills.
- Ensured compliance with safety and cleanliness standards, while overseeing teamwork in the delivery of housekeeping services.
Senior Guest Room Associate / Trainee Supervisor
Amber Dale Luxury Hotel & Spa
09.2019 - 09.2021
- Oversaw room preparation, guest check-in setups, and cleanliness verification, ensuring all supplies such as tissue and soap were replenished.
- Assisted in staff training and shift supervision, emphasizing the importance of safety practices and proper handling of cleaning chemicals.
- Maintained lost and found and guest service logs, demonstrating effective reporting practices and a sense of responsibility.
Guest Room Associate
Benzz Park Hotel
11.2017 - 11.2018
- Serviced guest rooms according to hotel SOP, ensuring each room met the highest standards of cleanliness and guest readiness.
- Reported maintenance issues and followed up on task completions, demonstrating a proactive approach to responsibilities and ensuring timely reporting to management.
- Practiced high standards of hygiene and safety, contributing to the overall guest experience.
Housekeeping Trainee
Vasundhara Sarovar Premiere
07.2016 - 06.2017
- Completed industrial exposure training and job training in housekeeping operations.
- Learned essential cleaning, sanitation, and guest service techniques, including efficient reporting of supplies.
Education
Diploma - Hotel Management
Chennai's Amrita IIHM
Chennai01.2018
Skills
- Team Leadership
- Staff Supervision
- Guest Relations
- Complaint Handling
- Room Inspection
- Room Setup
- Cleaning Equipment Handling
- Chemical Handling
- Time Management
- Punctuality
- Communication
- Coordination
Languages
English
Tamil
Malayalam
Personal Information
- Date of Birth: 06/02/95
- Nationality: Indian
- Marital Status: Single
Activities
- Expert in towel folding, flower, and leaf bed decorations
- Participated in various housekeeping competitions and workshops to enhance teamwork and professional skills.
Timeline
Housekeeping Room Attendant
Landmark Premier Hotel
01.2025 - Current
Housekeeping Team Leader
Nattika Beach Ayurveda Resort
09.2022 - 12.2024
Senior Guest Room Associate / Trainee Supervisor
Amber Dale Luxury Hotel & Spa
09.2019 - 09.2021
Guest Room Associate
Benzz Park Hotel
11.2017 - 11.2018
Housekeeping Trainee
Vasundhara Sarovar Premiere
07.2016 - 06.2017
Diploma - Hotel Management
Chennai's Amrita IIHM