Lalit Kumar Singh

• Working with departmental managers to help improve overall business performance.

• Price negotiations with customers and clients on behalf of the firm

• Extending support to Finance Department for credit insurance of customers and payment follow-up

• Managing communication with the customers regarding new inquiries, Letter of Credit amendments, Cargo readiness, and documentation

• Developing marketing strategy in alignment with company vision for the domestic and international market

• Conduct financial analysis of business opportunities to meet and exceed revenues targets

• Addressing customer complaints and taking corrective action for the NCs; supporting Logistics Department for customer deliveries

• Collaborate with cross-functional teams to improve customer service experience

Highlights:

• Identified target markets and established successful plans to develop them, thereby bringing in € 15-20 Million worth annual additional revenue.

• Expanded sales by 8% through innovative selling techniques such as boosting repeat business.

• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.

• Worked in manufacturing system of India’s well-known product “FORCE

MOTORS TRAVELLER" and on the new launched SUV “FORCE One”.

•Developing business strategy for "FORCE MOTORS TRAVELLER"

• Conducted inspection of components as per component audit plan

• Performed: Final Vehicle Audit and Vendor Audit Assembly Parameters & Dismantling Audit