Lama Al Salih
United Arab Emirates - Dubai
Summary
Seasoned administrative professional familiar with clerical areas, accounting procedures and records management requirements. Positive, upbeat and dependable team player with analytical, resourceful and adaptable approach to solving routine and complex problems. Looking for challenging new role with opportunity to make lasting impact.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
Administration Assistant
EMX Motors LLC
United Arab Emirates - Dubai
2022.03 - Current
- Sorted and distributed business correspondence to correct department or staff member.
- Ran reception areas by greeting visitors and responding to telephone and in-person requests for information.
- Maintained detailed administration and office procedures to improve accuracy and efficiency.
- Drafted professional meeting agendas, took minutes and followed up on action items.
- Managed customer orders and invoices to reduce financial discrepancies.
- Prepared, reviewed and submitted team expense reports.
Help Desk Administrator
United Nation's World food programe
Syria
2020.04 - 2021.12
- Participated in weekly department meetings to provide input on new and technical processes.
- Contacted and converted potential beneficiaries via telephone, email and in-person enquiries.
- Drew on understanding of key markets to push development of business strategies.
- Influenced key decision-making and established trust with beneficiaries .
Public Information Officer
United Nation's World Food Programe
Syria
2018.04 - 2020.02
- Drafted communications for routine releases and emergency response.
- Developed holistic strategies across earned and owned channels.
- Partnered with community groups to plan, execute and manage service projects, enhancing public profile.
- Attended and contributed to meetings to devise programme activities and projects.
Education
Bachelor of Science - Faculty of science - Physics department
Al Baath University
Syria- Homs 2015.03 - 2020.10
Skills
- Copywriting abilities
- Promotions planning skills
- Sales strategy familiarity
- Campaign development experience
- Social media expert
- Social content planning
- Content marketing
- Content Development
- Online marketing
Languages
English
Fluent
Arabic
Native
Accomplishments
- Integrated social media campaigns into grassroots marketing plans, growing social media audience 54%.
- Increased brand awareness, sales and consumer interactions by taking advantage of new social media platforms like Tik Tok.
- Engaged with customers on social media platforms like Facebook and Instagram, leading to improved relationships and interactions.
- Grew email sign-up conversion rate from 30% to 60%.
Timeline
Administration Assistant
EMX Motors LLC
2022.03 - Current
Help Desk Administrator
United Nation's World food programe
2020.04 - 2021.12
Public Information Officer
United Nation's World Food Programe
2018.04 - 2020.02
Bachelor of Science - Faculty of science - Physics department
Al Baath University
2015.03 - 2020.10
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