Lama Nofel

Work History

Bayut & Dubizzle

Abu Dhabi, United Arab Emirates

11.2022 - Current

Ensuring to retain Accounts, handling contract renewals and negotiations through consultative account management.
Establishing sales objectives by forecasting and developing sales quotas
Establishing business opportunities by monitoring cost and prices, competition, and potential new clients.
Managing and supervising the overall Sales Target and performance of my portfolio.
Negotiating deals and sales ventures with potential clients.
4 To 6 meetings daily to ensure quality service and strengthen trust relationships with clients.
KPIs included upgrades and renewal of the existing and new clients always met and over-achieved the targets.
Created monthly, quarterly, and yearly presentations showcasing the client why would they benefit from working with Bayut and Dubizzle and made sure the presentation included data on the number they gained and how the client has grown throughout their contract duration.
Suggested new business opportunities for my client, by consulting them to expand their business when they reached the peak potential in the initial stages of their business.
Made sure to grow my clients from Tier 4 to Tier 1.

KASO

Dubai, United Arab Emirates

05.2022 - 11.2022

Actively on the hunt for new sales opportunities in the food service marketplace
Managed Accounts for international key Accounts, and local key accounts brands.
Worked on a regional level with international key accounts to stretch the presence of KASO in Oman, KSA & Qatar.
Created multiple contracts, to ensure monetization of the sales generates income for the company.
Worked closely with operations and created the structure to ensure order follow-ups, between restaurants and suppliers.
Communicated deals between KASO & Key suppliers in order to communicate collaborative business to strengthen the relationship with key accounts.
Responsible for creating internal marketing campaigns across the platform to ensure attracting new leads.
Worked closely with the product team, making sure to communicate all the concerns and issues to develop the App look and features.
Changed initial previous contracts, to implement exclusivity between both sides of businesses.
Created the Logistics structure for Abu Dhabi & Al Ain Cities, based on Area, Travel distance, and shipment value percentage.
Was in charge for the business development team in Abu Dhabi & Al Ain cities growth, by providing leads & dividing the onboardings by areas to make sure we are covering both cities.
Product sourcing through RFQ’s from suppliers in case the restaurant is on the hunt for cheaper prices alternatives.

Talabat

Abu Dhabi, United Arab Emirates

04.2021 - 05.2022

Created contracts ensuring all requirements and commissions are clear for partners to avoid conflicts.
Identify strategic growth opportunities
Did meetings through Zoom and one-on-one & face-to-face meetings weekly and reported back to my team lead
Created Strategies for marketing and maximizing sales through effective client relationship development, resulting in the consistent growth of the portfolio.
Suggested internal campaigns to the management in order to increase orders and to help me and my other colleagues hit our KPIs.
Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability, and market share.
Provide excellent service and support in order to build strong relationships and resolve operational issues between clients/restaurants and the company.
Optimize the restaurant content, Delivery time from the moment that the restaurant had prepared the Order, till the moment the customer receives the order.
Commission rate renegotiation: – Building new commercial relationships by renewing the existing contacts by renegotiating the offer.
Help the growth of the partners and watch them expand their business on Talabat by opening new branches and assisting and onboarding them on Talabat.