Lama Salloum
Summary
I am a results-driven and solution-oriented recent graduate with a strong interest in Regulatory Affairs and Quality Assurance within the pharmaceutical and Medical Devices industry. I have a solid understanding of regulatory frameworks and quality management processes, with a focus on the Middle East. While I am just starting my career, I am eager to apply my skills in project coordination and stakeholder management to contribute to successful outcomes in the industry.
Overview
1
1
year of professional experience
2022
2022
years of post-secondary education
1
1
Certification
Work history
Store Manager
Saleh Sallom Jewelry
01.2024 - 02.2025
- Manage day-to-day store operations, including sales, inventory control, staffing, and customer service
- Lead a team of [X] sales associates, providing training, motivation, and performance evaluations
- Oversee visual merchandising and ensure the store is organized, clean, and attractive to customers
- Monitor sales performance and implement strategies to meet and exceed sales goals
- Handle customer inquiries, resolve complaints, and build long-term customer relationships
- Maintain and update stock inventory, order new products, and ensure timely deliveries
- Ensure all store policies, procedures, and safety standards are followed
- Coordinate promotional events and marketing activities to attract new customers and retain existing ones
- Prepare sales reports and provide feedback to senior management on store performance
- Manage cash handling, transactions, and store budgets
Intern
Iranian Hospital
09.2023 - 12.2023
- Assist in dispensing prescription medications and over-the-counter drugs to patients under supervision
- Provide medication counselling to patients, ensuring they understand their treatment plans and medication regimens
- Work closely with pharmacists and healthcare teams to ensure proper medication management and compliance
- Participate in inventory management, including checking medication stock levels and expiry dates
- Support the preparation of compounded medications and sterile products according to safety guidelines
- Assist in conducting medication reviews for accuracy and quality assurance
Education
Bachelor of Pharmacy -
Dubai pharmacy college
Skills
- Functional Collaboration-Working closely with R&D, legal, quality assurance, and marketing teams to ensure regulatory compliance throughout the product development process
- Project Management-Leading or coordinating regulatory projects, ensuring timelines, and managing resources effectively
- Communication-Clear and effective communication with regulatory authorities, internal stakeholders, and external partners
- Adaptability-Keeping up with changes in regulatory policies and adjusting strategies accordingly
- Analytical Thinking-Evaluating regulatory requirements, interpreting complex regulations, and making informed decisions
- Leadership & Staff Management
- Sales & Customer Service Excellence
Certification
- Participation at International Conference on Pharma, Biotechnology and Health Care, 11/12/18, Dubai
- Participation in Smart Pharmacy Dispensing Solution and Continuous Professional Development Program, Dubai Pharmacy College
Languages
Arabic
Native
English
Fluent
Personal Information
Nationality: Syrian St Kitts and Nevis
Timeline
Store Manager
Saleh Sallom Jewelry
01.2024 - 02.2025
Intern
Iranian Hospital
09.2023 - 12.2023
Bachelor of Pharmacy -
Dubai pharmacy college
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