LAMIA ALHAMMADI
Abu Dhabi,AZ
Summary
Accomplished Paramedic with a proven track record at Dubai Corporation Ambulance Service, excelling in advanced life support and critical decision-making. Demonstrated expertise in direct patient care and exceptional communication, significantly enhancing patient outcomes and team efficiency. Skilled in handling high-stress situations with professionalism and empathy, ensuring increased customer loyalty at delma exchange.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Paramedic
Dubai Corporation Ambulance Service
09.2023 - Current
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
- Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
- Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.
Customer Service Representative
DELMA EXCHANGE
02.2020 - 09.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Master of Science - Public Health
HAMDAN BIN MOHAMMED SMART UNIVERSITY
07.2026
Bachelor of Science - BACHELOR OF EMERGENCY HEALTH
FATIMA COLLEGE OF HEALTH AND SCIENCES
ABU DHABI07.2023
Skills
- Documentation And Reporting
- Ability to work well in a team
- Critical decision-making skills
- Direct Patient Care
- Assertive
- Alert and perceptive mind
- Communication Equipment Operation
- Attention to Detail
- Work underpressure
Certification
- PHTLS - 1/3/2023
- ACLS - 1/2/2023
- BLS - 25/11/2022
- PALS - 15/2/2023
- AMLS - 15/3/2023
- GEMS - 19/4/2023
- Advance GEMS - 26/4/2023
- AHDR - 22/3/2023
- EMS Safety - 29/3/2023
clinical training experience
- Clinical practice |1 Abudhabi police ambulance ,2021
• Clinical practice 2| Emergency department (SSMC), maternal and
neonatal (al corniche hospital), 2022
• Clinical practice |3 Mental health (SKMC), Pediatric Emergency
department (SSMC/SKMC), 2022
• Clinical practice 4| Emergency department / Surgical intensive care unit SICU / Theatre (SSMC), 2022
• Clinical practice 5| Abudhabi civil defence ambulance, 2022
Additional Information
ILETS: 6.5
EMSAT: ENGLISH:1375
SAT:860
Timeline
Paramedic
Dubai Corporation Ambulance Service
09.2023 - Current
Customer Service Representative
DELMA EXCHANGE
02.2020 - 09.2023
Master of Science - Public Health
HAMDAN BIN MOHAMMED SMART UNIVERSITY
Bachelor of Science - BACHELOR OF EMERGENCY HEALTH
FATIMA COLLEGE OF HEALTH AND SCIENCES
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