Lamis Al Azzan

• Took initiative to identify and contact owners of lapsed or down spending accounts.
• Followed up on sales quotes and potential leads within target timeframes.
• Worked cross-functionally, communicating with team members at multiple levels to deliver first-class customer service.
• Offered customer-centric solutions in fast-paced environment to achieve high customer satisfaction.
• Prioritised personal workload effectively to meet sales and productivity targets.
• Developed marketing and sales strategies based on current consumer and market trends.
• Served as first point of contact for customer queries, expertly handling inbound calls.
• Completed administrative duties promptly and to meet company standards.
• Addressed queries from existing clientele for responsive customer support and client retention.

HSE & QUALITY

• Created digital file classification system for company-wide use.
• Analysed and resolved complex resource management issues for optimised scheduling.
• Planned revenue generation strategies designed for growth.

FINANCIAL

• Organized and detail-oriented with a strong work ethic.
• Provided professional services and support in a dynamic work environment.
• Managed time efficiently in order to complete all tasks within deadlines.