Lana Hasouneh

• Doing routine secretary work, from generating documents, handling calls, etc
• Handling governmental paperwork, related to civil defense, director of planning, Sharjah municipality, SEWA, etc
• Translating English documents.

• Establishing efforts to attract customers to the latest real estate offers provided by the company
• Collecting a Target of 50 leads a day in busy days
• Scheduling tours to the main office
• Follow up with clients to ensure comfort and satisfaction of the sales process, and provide needed clarification
• Making sure to develop good word of mouth and negotiate with angry customers.

• Increase morale and motivation among employees.

• Building a customer-oriented mindset equipped with transparency, negotiation, and teamwork.

• Minimize waste in performance, making it harder to do work agilely.

• Increase effectiveness and efficiency in handling projects, to ensure customer satisfaction and a sustainable positive word of mouth