LANCELOTH AUSTIN FERNANDES

Reporting to: Vice President.

• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Developed and implemented strategies to maximize customer satisfaction.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Facilitated smooth collaboration between departments through clear communication channels.
• Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
• Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
• Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Developed strong relationships with vendors, resulting in better pricing and improved service quality.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Developed and maintained relationships with external vendors and suppliers.
• Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
• Trained and guided team members to maintain high productivity and performance metrics.

(Reporting directly to Proprietor, General Manager)

• Monitor the status of the goods under transit and, if necessary, take special action.
• Review the planning & procuring report on a daily basis for better tracking.
• Negotiate and finalize rates from service providers for long term benefits.
• Maintain and monitor inventory of various key raw materials with high value as per company’s guidelines.
• Coordinate with customers on forecast of raw materials requirement for timely planning.
• Track supplier evaluation review on a monthly basis.
• Maintain confidential reports
• Maintain weekly & monthly report.

(Reporting directly to Supply Chain Manager & Executive President - Glass LLC.)

• Controlling & Functioning of Procurement departments for Emirates Glass LLC (Al Quoz & DIP factory) &
Lumiglass LLC, Al Quoz.
• Procuring material with an approximate value of $21M annually.
• Planning, procuring & evaluation of raw glass and high value key raw materials.
• Maintaining a systematic process of deploying, operating, maintaining and up-grading of assets cost-effectively.
• Maintaining an MSL of key raw materials & preventing uninterrupted supply of materials to stores & production.
• Working closely with suppliers to improve operations and reduce procuring cost.
• Prepare reports on a weekly / monthly basis. (Payables report, Open PO reports, Material procured & Issuance
report, consumption reports, quarterly price report. Etc, etc.)
• Maintain confidential record of quarterly / yearly price list for all key raw material item including raw glass.
• Aligning with production (Al Quoz & DIP factory) for monthly material plan.

(Reporting directly to Supply Chain Manager & VP Supply Chain – Glass LLC.)

Key achievements:
• Delivered a savings of AED: 324K on major consumable prices. 2011 v/s 2012. (approved by VP Supply chain)
Self-handled in disposing almost 80% of automotive windshield materials from M/s. Lumiglass (Group Company)
& incurring a sale of approximate AED: 4 million.
• Negotiating better payment terms & free flow of key raw material to the factory shop floor.

Job responsibilities:
• Responsible of procurement for Emirates Glass - Al Quoz and DIP.
• Leading the procurement team closely by coordinating with the Production, Safety, HR, Maintenance, Stores
departments in daily requirement of consumables & key raw materials.
• Self-handled civil construction works for the organization adhering to safety norms DM procedures.
• Maintaining & review of MSL (Minimum Stock Level) on a daily basis.
• Maintaining un-interrupted supply of material on shop floor that could affect production and monthly invoicing.
• Actively involved in yearly contracts for key consumables thereby reducing the cost of material.
• Reporting to senior management on day to day basis.

(Reporting to Country Manager, based in Romania & Managing director in Dubai).

(Role Involves dealing with the US Army and other potential clients locally & in Afghanistan)
• Coordinating with area sales manager (Dubai & Afghanistan) for various enquires & purchase orders related to
MEP products, IT, safety etc etc.
• Maintaining an excellent long term business relationship with client & suppliers.
• Coordinate with internal finance department for approvals and payments to suppliers as per worksheets.
• Interpersonal skills with senior management and subordinates.
• Handle shipping documents and other procedures related to shipment.
• Coordinate with warehouse and Transportation Company for relocating goods to the desired location with safety.

(Reporting to Senior Environmental Engineer & Dy. Managing Director for Finance & Administration.)

• Assisting the Sr. Environmental Engineer in tasks related from receiving of enquiry till receipt of order and delivery
of material.
• Coordinating with supplier and client in exchanging technical / commercial information to and fro.
• Maintaining an “order status tracker” and following up on all deliveries as per schedule. Plan ahead to
prevent delivery problems
• Submit full order status report to senior management on a weekly basis.
• Additional responsibilities: Assisting the IT system administrator in various IT related tasks, acting as IT in-charge
in the absence of system administrator.

• Wholly responsible for managing a group of 50+ user and implementing network sharing / security.
• Performing routine server checkups and backup Services.
• Maintenance & servicing of computer hardware / printers and other different peripherals.
• IT support to all the departments in the organization.

• Attending day to day service calls related to hardware and software problem.
• Assembling, Installation, Troubleshooting and Maintenance of computers / computer network (LAN – Local Area
Network) and other related tasks.
• Submission of weekly reports.