Lanchu Nkimbui Asanuo
Bamenda,Cameroon
Summary
Experienced taxi driver with a comprehensive understanding of traffic laws and taxi regulations. Demonstrates exceptional skills in geographical navigation, responsive listening, and tactful complaint handling. Adept at using taxi apps, handling fare collection, and ensuring polite customer interactions. Bilingual with a strong ability to adapt to changing routes and maintain calmness in high-traffic situations. Committed to public safety, personal grooming, and hygiene while respecting privacy boundaries. Career goal: To leverage extensive skills in a dynamic environment that values customer satisfaction and safety.
Overview
3
3
years of professional experience
Work history
Taxi Driver
MOGAMO Driving company
Bamenda, Cameroon
2023.09 - Current
- Improved customer satisfaction with friendly, professional demeanour and prompt service.
- Ensured timely arrivals for client appointments by utilising advanced navigational skills.
- Provided support for elderly or disabled passengers, ensuring a comfortable journey.
- Achieved smooth rides by driving carefully and defensively at all times.
- Enhanced passenger comfort by maintaining clean and orderly vehicle interiors.
- Managed difficult driving conditions during inclement weather to ensure passenger safety.
- Conducted financial transactions for fare collection efficiently, ensuring accuracy.
- Possessed up-to-date knowledge of current road diversions or construction works ensuring efficient journeys.
- Communicated effectively with dispatchers about pick-up locations or potential delays.
- Facilitated easy payment options including cashless transactions for customer convenience.
- Kept vehicle in top condition through regular maintenance checks, prolonging its lifespan.
- Maintained safety by adhering to road regulations and traffic laws.
- Assisted tourists with language barriers using basic foreign language skills.
- Followed procedures for handling lost items left behind by passengers.
- Assessed passenger fees, collected monies and secured cash against theft.
- Inspected vehicle and maintained road worthiness, carrying out periodic checks and requesting repairs.
- Stayed calm in emergency driving situations, prioritising safety of passengers and other drivers.
- Operated taxi service to take passengers around [Location].
- Maintained clean, well-functioning vehicle through regular attention and care.
- Cleaned vehicle's interior and exterior to meet high presentation standards.
- Supported physically challenged customers to enter and disembark vehicle safely.
- Selected most appropriate route, accounting for weather and road closures.
- Followed safe driving practices for safety of fellow travellers and passengers.
- Rendered first aid when necessary, providing immediate help in emergency situations.
- Assisted with luggage handling, enhancing the customer experience.
- Transported passengers to desired destinations, resulting in satisfied customers.
- Documented daily logs detailing work hours, fares collected and distance travelled.
Education
High School Diploma - ART
GHS Nkwen
Bamend CameroonSkills
- Responsive listening
- Use of taxi apps
- Traffic laws knowledge
- Resilience in high-traffic situations
- Bilingual or multilingual
- Adaptable to changing routes
- Taxi regulations comprehension
- Respect for privacy boundaries
- Handling lost property reports
- Polite customer interactions
- Basic mechanics
- Fare collection
- Patience with difficult passengers
- Hazard identification and response
- Tactful complaint handling
- Knowledge of public safety
- Geographical navigation
- Personal grooming and hygiene
- Patience and resilience
- Calmness in unexpected delays
Timeline
Taxi Driver
MOGAMO Driving company
2023.09 - Current
High School Diploma - ART
GHS Nkwen