Lanteba Joseph
Accra,Ghana
Summary
Dynamic sales professional with proven expertise at Fair Way Supermarket, enhancing customer relationships and driving sales through exceptional service. Skilled in cash handling and complex problem-solving, I consistently maintained a positive environment while ensuring safety as a former Security Officer. Committed to achieving goals and fostering team collaboration.
Overview
5
5
years of professional experience
Work History
Sales Assistant
Fair Way Supermarket
04.2022 - 12.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Collaborated with team members to achieve a cohesive and efficient store environment.
Security Officer
G4S Security
01.2019 - 04.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Education
Associate of Arts - Business
Kedjebi Senior High Shool
Ghana09-2020
Skills
- Cash handling
- Goal oriented
- Relationship building
- Stock management
- Sales expertise
- Cash register operation
- Complex Problem-solving
football and listening to music
football is a regular thing i do almost every week . enjoy playing football though i am not a professional footballer.
music enlighten my soul it makes so relax after listening to inspirational songs after exercise.
Timeline
Sales Assistant
Fair Way Supermarket
04.2022 - 12.2023
Security Officer
G4S Security
01.2019 - 04.2023
Associate of Arts - Business
Kedjebi Senior High Shool
Similar Profiles
ARELVIS DE LA CRUZ NÚÑEZARELVIS DE LA CRUZ NÚÑEZ
Shift Leader at Fine Fair SupermarketShift Leader at Fine Fair Supermarket
Joseph SabrinaJoseph Sabrina
Cashier Supervisor at Food Fair SupermarketCashier Supervisor at Food Fair Supermarket
Nicholas Chin LoyNicholas Chin Loy
Manager at Lee's Food Fair SupermarketManager at Lee's Food Fair Supermarket