LATHA B PATANKAR
Dubai
Summary
Goal-oriented Sales Service Representative equipped with strong customer relations and inventory management skills. Flexes with changing demands and unique customers' needs to deliver customized solutions and maximize company profit.
Overview
21
21
years of professional experience
3
3
Languages
Work History
Customer Sales and Service Expert
DXN Marketing LTD.
Mangalore
04.2012 - 09.2022
- Processed orders, service requests and applied information to customers.
- Kept senior managers informed about sales activities, current inventory and other metrics via timely reports.
- Troubleshot sales and service operations to increase profitability and bring positive organizational change.
- Recommended products to customers, thoroughly explaining details.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Delivered prompt service to prioritize customer needs.
- Handled calls promptly and with courteous professionalism.
Beautician
Sunitha Beauty Parlour
Mangalore
11.2008 - 02.2012
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Processed payments, entering sales in register for prompt customer service.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Performed pedicures and manicures daily.
- Designed long-term personalized care plans for clients with all types of hair and makeup needs.
Babysitter
Mangalore Baby Sitting & Nursery
Mangalore
06.2001 - 10.2008
- Communicated positively with children and guardians.
- Prepared healthy, age-appropriate snacks and meals.
- Played games, worked on puzzles and read books to young children.
- Assisted children with homework assignments and special projects across different subjects.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Taught children to organize toys, wash hands and share by leading by example.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
- Monitored children's play activities to verify safety.
Education
High School Diploma -
Shree Narayana Guru School
Mulki 04.2001 -
Skills
Money handling abilities
Timeline
Customer Sales and Service Expert
DXN Marketing LTD.
04.2012 - 09.2022
Beautician
Sunitha Beauty Parlour
11.2008 - 02.2012
Babysitter
Mangalore Baby Sitting & Nursery
06.2001 - 10.2008
High School Diploma -
Shree Narayana Guru School
04.2001 -
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