LATIFA MALKI
PERSONAL ASSISTANT / ADMIN MANAGER
DUBAI
Summary
Optimism, Initiative and the Anticipation of Needs. ... Active Interest in the Company's Well-Being. ... Excellent Communication Skills. ... The Ability to Be Accessible and friendly, balancing multiple tasks simultaneously and delegate when appropriate. Planning and the ability to think strategically.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work History
EXECUTIVE SECRETARY
CITYTEC/CG GROUP
DUBAI
12.2014 - 02.2015
- Perform accurate research and analysis
- Coordinate arrangements, meetings and/or conferences as assigned
- Take dictation and write correspondence
- Compile, proofread and revise drafts of documents and reports
- Daily record keeping and filing of documents
- Prepare reports, presentations and correspondence accurately and swiftly
- Create and organize information, and generate reference tools for easy use
- Answer and screen telephone calls, and respond to emails, messages and other correspondence
- Operate and maintain office equipment
- Manage busy calendar, meeting coordination and travel arrangements
- Professionally greet and receive guests and clients
- Ensure efficient and effective administrative information and assistance.
MARKETING ASSISTANT
CITYTEC/CG GROUP
DUBAI
02.2015 - 10.2016
- Conceive and develop efficient and intuitive marketing strategies ‑Organize and oversee advertising/communication campaigns (social media,
- TV etc.), exhibitions and promotional events ‑Conduct market research and analysis to evaluate trends, brand awareness and competition ventures ‑Initiate and control surveys to assess customer requirements and dedication ‑Write copy for diverse marketing distributions (brochures, press releases, website material etc.) ‑Maintain relationships with media vendors and publishers to ensure collaboration in promotional activities ‑Monitor progress of campaigns using various metrics and submit reports of performance ‑Collaborate with managers in preparing budgets and monitoring expenses
ADMIN MANAGER
CITYTEC/CG GROUP
DUBAI
10.2016 - 01.2018
- Delegating roles and responsibilities to a team of one to four administration assistants
- Working closely with the operations manager to ensure the effective flow of resources throughout the business at all times, adhering to the specific needs of each department
- Liaising with office suppliers on a daily basis
- Compiling weekly inventories of office stationery and restocking where necessary
- Communicating with administrative staff in every division of the business
ADMIN MANAGER
INTEGRAL
DUBAI
02.2018 - 01.2022
- To oversee all admin needs
- Ad‑hoc human resources duties including, but not excluded to, recruitment, training of new employees, reference collection, holiday management and updating the company database, Responsible for all administration aspects of the association headquarters, staffing, facilities, telecommunications, database management, fulfillment, purchasing, shipping/receiving, etc
- Budget development and implementation and management of Administration Division, Support
- Services Department and Employment Services Department
- Strategic
- Planning Management Team member in conjunction with the Board of
- Directors
- Development of business plans and operational plans annually tied to the association strategic plan and the annual budget
- Directs the
- Human Resource/Personnel function of the association including employee policy handbook, performance appraisal, grievance procedures, discipline, policy and procedure development and implementation of same, benefits administration, payroll, position posting, screening and interviewing all candidates, temporary staffing requirements, etc
- Liaison to the Board of
- Directors including attendance at all Board meetings, taking the official minutes of the Board meetings, agenda development, Board motion log and manual, etc
- Liaison to all Board Administrative committees, including
- Nominating, Awards, Human Resources, and Executive
- Liaison to the
- Employment Services committee through the Employment Services
- Department
- Responsible for facilities management, fulfillment, shipping/receiving, mailroom, inventory control, on‑site and off‑site storage, purchasing and telecommunications system.
Office Manager
CGTEK SECURITY SYSTEMS
DUBAI
02.2022 - Current
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Maintained computer and physical filing systems.
- Prepared meeting rooms and materials and recorded important information.
- Developed standard operating procedures for all administrative employees.
- Managed office operations while scheduling appointments for department managers.
- Coordinating domestic and international travel, including flight, hotel, and car rental reservations.
- Purchasing office supplies and equipment and maintaining proper stock levels.
- Responsible for recruiting staff for the office and providing orientation and training to new employees
Education
BACHELOR - BACHELOR OF HOTEL MANAGEMENT
EHC/HIGHER INSTITUTE OF HOTEL MANAGEMENT
CASABLANC MOROCCO 09.2009 - 07.2011
TRAINING CERTIFICATE - INDUCTION - POLICIES AND PROCEDURES
CG GROUP TRAINING
DUBAI 02.2015 - 02.2015
TRAINING CERTIFICATE - ISO STANDARS - AWARENESS
CG GROUP TRAINING
DUBAI 04.2015 - 04.2015
TRAINING CERTIFICATE - NEGOCIATION SKILLS
CG GROUP TRAINING
DUBAI 05.2015 - 05.2015
TRAINING CERTIFICATE - TIME MANAGEMENT
CG GROUP TRAINING
DUBAI 12.2015 - 12.2015
TRAINING CERTIFICATE - GUIDLINES - ACCOUNT MANAGER
CG GROUP TRAINING
DUBAI 04.2016 - 04.2016
TRAINING CERTIFICATE - EMAIL AND OFFICIAL ETIQUETTES
CG GROUP TRAINING
DUBAI 04.2016 - 04.2016
TRAINING CERTIFICATE - TELEPHONE SKILLS
CG GROUP TRAINING
DUBAI 03.2017 - 03.2017
Skills
WORD - EXCEL - POWERPOINT-MICROSOFT- OUTLOOK- ERP
Timeline
Office Manager
CGTEK SECURITY SYSTEMS
02.2022 - Current
ADMIN MANAGER
INTEGRAL
02.2018 - 01.2022
TRAINING CERTIFICATE - TELEPHONE SKILLS
CG GROUP TRAINING
03.2017 - 03.2017
ADMIN MANAGER
CITYTEC/CG GROUP
10.2016 - 01.2018
TRAINING CERTIFICATE - GUIDLINES - ACCOUNT MANAGER
CG GROUP TRAINING
04.2016 - 04.2016
TRAINING CERTIFICATE - EMAIL AND OFFICIAL ETIQUETTES
CG GROUP TRAINING
04.2016 - 04.2016
TRAINING CERTIFICATE - TIME MANAGEMENT
CG GROUP TRAINING
12.2015 - 12.2015
TRAINING CERTIFICATE - NEGOCIATION SKILLS
CG GROUP TRAINING
05.2015 - 05.2015
TRAINING CERTIFICATE - ISO STANDARS - AWARENESS
CG GROUP TRAINING
04.2015 - 04.2015
MARKETING ASSISTANT
CITYTEC/CG GROUP
02.2015 - 10.2016
TRAINING CERTIFICATE - INDUCTION - POLICIES AND PROCEDURES
CG GROUP TRAINING
02.2015 - 02.2015
EXECUTIVE SECRETARY
CITYTEC/CG GROUP
12.2014 - 02.2015
BACHELOR - BACHELOR OF HOTEL MANAGEMENT
EHC/HIGHER INSTITUTE OF HOTEL MANAGEMENT
09.2009 - 07.2011
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