Lavi Verma
Dubai
Summary
I would like to join an organization that is driven to excellence and promotes professional development based on employee efforts, loyalty, and work ethics. To have an opportunity to work with a reputed organization and experience to grow, develop advance with the organization.
Overview
15
15
years of professional experience
Work History
ASSISTANT STORE MANAGER
Papa John Pizza
01.2023 - Current
- Improved store ability to meet and exceed customer expectation, through careful trend and stock monitoring
- Opening and closing procedure each day
- Challenged and inspired team members to achieve business results
- Managing system reports, cash handling, DSR, WTD, and P&L Comparison Reports
- Inventory daily, weekly, and Monthly Basis
- Stock Ordering as per the Inventory system
- Handling Online orders through App Talabat, Noon, Careem store app, etc
- Set smart goals for the store team and increase sales performance.
SR. SALES ASSOCIATE
Call it Spring, Aldo Group, Apparel LLC
04.2021 - 09.2022
- Greets & meets customers on arrival at the shop
- Ac vely listening to a customer's needs
- Always following the company's compliance guidelines
- Maintaining interna onal standards
- Stock and space management and review
- Managing staff and mo va ng Sales
- Staff
- Analyzing fastmoving and slow-moving categories at the store level and focusing on the same
- Handling various customers and complaints ensuring their sa sfac on with the product
- Arranging back store with size and color sequences
- Pricing and banner changes according to the offers
- Replenishment of the product as per the VM standard
- Managing system reports cash handling, DSR, WTD comparison reports, etc.
SENIOR SALES ASSOCIATE
Malabar Gold and Diamonds LLC
03.2019 - 03.2021
- Greets & meets customers on arrival at the shop
- Actively listening to a customer's needs
- Presents the customers with the needed jeweler and provides information, such as pricing
- Ge ng to know the customer's buying pattern
- Always following the company's compliance guidelines
- Helps to maintain the display and counting on a daily basis
- Customers ordering as per the requirement, Cash handling, cash deposit, and maintaining cash register
- Handling repair sec on and maintaining reports
- New bulk Stock receiving
- Helps to facilitate payments a er every purchase
- Follow up with the Clients on a quarterly basis for informa on on the discounts and new jewelry stock
SALES SUPERVISOR
KALYAN JEWELLERS INDIA PVT LTD
05.2013 - 04.2018
- Achieving targets with prior sales planning
- Greats and meet the customers on arrival at the shop
- Helps to maintain the display and coun ng on a daily basis
- Team handling and managing banking ac vi es
- Handling repair sec on and gold harvest monthly scheme
- Product knowledge sharing and training to team members
- Maintenance of global count process and shrinkage management
- Managing all system-related works for stock transfer, stock receiving, and preparing daily sales reports and cash reports
- Store open and closing with the following guidelines
- Providing the best support to the store manager.
CREW TRAINER
McDonalds India Pvt. Ltd
08.2009 - 03.2013
- Complete and verify daily food safety checklist
- Complete pre-shi checklist
- Review crew schedule for proper staffing
- Use staggered method of open and close
- Ensure cash controls are in place for shi (safe contents, skims, deposits, cash +/-)
- Communicate shi s targets and goals to all
- Maintain stock levels for 24/2
- Check crew appearance and complete follow-up SOCs and training
- Track raw and completed waste on each shi
- Iden fy and respond to equipment and physical plant failure/ unplanned ac vi es
- Maintained high standards of customer service during high-volume, fast paced opera ons
- Providing training to new employees
- Stock receiving on weekly basis and maintained FIFO and LIFO
- POP's Changes accordingly menu basis
- Strictly maintaining Hygiene steps
- Rotate stored food items to ensure freshness
- Ensure that order and food prepara on counters are clean at all mes.
Education
High School Diploma -
PUNJAB SCHOOL EDUCATION BOARD
INDIA, PUNJAB03.2009
Skills
- Team leadership
- Customer Service
- Employee Training
- POS, ORACLE Software
- Team Oriented
- Inventory Management
Timeline
ASSISTANT STORE MANAGER
Papa John Pizza
01.2023 - Current
SR. SALES ASSOCIATE
Call it Spring, Aldo Group, Apparel LLC
04.2021 - 09.2022
SENIOR SALES ASSOCIATE
Malabar Gold and Diamonds LLC
03.2019 - 03.2021
SALES SUPERVISOR
KALYAN JEWELLERS INDIA PVT LTD
05.2013 - 04.2018
CREW TRAINER
McDonalds India Pvt. Ltd
08.2009 - 03.2013
High School Diploma -
PUNJAB SCHOOL EDUCATION BOARD
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