Layanas Abdul Lathif
Operations Management
Dubai,DU
Summary
Intelligent Property Executive with background overseeing all operational aspects of Jointly owned and semi Government properties. Expert at building positive tenant relationships, managing office operations and coordinating maintenance. Effective at keeping consistent balance between tenants rights and business targets to maintain financial goals.
Business and data analyst with 5 years of experience across diverse industries. Expertise in analysis and testing of business requirements to drive deployment of applications, business processes and system solutions. Highly analytical and detailed with documented track record in full software development life cycle (SDLC) methodologies and Agile
Overview
9
9
Certifications
5
5
years of post-secondary education
6
6
years of professional experience
Work History
Owners Association Executive
Reliance Owners Association Management LLC
Dubai, Dubai
05.2020 - Current
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Decreased operating costs by 20% by implementing cost control procedures.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
- Trained and motivated leasing staff during bi-monthly trainings.
- Communicated with landlord regarding building and tenant issues.
- Distributed and followed up on tenant renewal notices.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
Operations Coordinator
10.2017 - 11.2019
- Emaar Malls PJSC.
- Project Management for Delivery Service, Smooth flow of traffic in and around the mall premises and handling luxury coaches to the designated hotels to pick and drop the customers.
- Provide all necessary data / reports on a periodic basis pertaining to Centre operations to the Senior / Manager Operations for review, resolution of issues and prompt decision making.
- Identified and resolved unauthorized, unsafe or ineffective practices by inspecting production areas regularly.
- Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands.
- Established clear management goals and devised systems to track results for effective decision making.
- Applied excellent problem-solving, process development and strategic implementation skills to lead and support all areas of operations.
- Defined strategic goals and worked with teams, departments, technology and processes to align systems to targets.
- Received incoming calls and messages and addressed or triaged phone requests.
- Created and managed knowledge base to offer staff and customers immediate informational access to products, services and organization.
- Collaborated with Finance, Procurement and FM department on operational support tasks to model importance of group goals.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Maintained current understanding of pricing structures, market conditions and trends in industry.
- Evaluated internal needs and developed plans for maintaining optimal supply levels.
- Set up and negotiated contracts to obtain favourable pricing and delivery structures.
- Input, analysed and reported on data covering all aspects of procurement operations.
Sports Events Coordinator
10.2015 - 09.2017
- Duplays Sports Events DMCC.
- Coordinating, delivering and promoting relevant activities - Assist in Social Media works ( Ad words, Facebook ads, and Instagram) - Meeting new clients and new ways to improve sporting into daily life.
- Procuring and maintaining appropriate levels of equipment - Employing and managing part-time and volunteer staff, including coaches, referees, administrators -.
- Maintaining financial records and accurate attendance/registration reports -.
- Maintaining relationships with venues and managing facilities - Assisting in Dubai marketing strategy including communicating with end users -.
- Working with clients and corporate sponsors to promote.
- Drove operational improvements which resulted in savings and improved profit margins.
- Resolved operational problems, improved operations and provided exceptional client support.
Tax Associate
Ernst and Young
07.2014 - 04.2015
- Maintaining spreadsheets.
- Verifying calculations working with the account system.
- Coordinate with clients to ensure they meet their tax filing deadlines.
- Manage Client's confidential data (such as SSN, salary, DOB, property details, family details etc.) for providing solutions to their queries related to Tax filing deadlines and filling out Tax Forms in a secured manner.
- Let’s work together.
Education
Post Graduate - Artificial Intelligence
01.2019 - 01.2020
Masters - Operations Management
01.2017 - 01.2018
Bachelors - Finance and Tax
01.2011 - 01.2014
Skills
Excel– Advancedundefined
Certification
Excel– Advanced
Timeline
Owners Association Executive - Reliance Owners Association Management LLC
05.2020 - Current
Manipal University - Post Graduate, Artificial Intelligence
01.2019 - 01.2020
Operations Coordinator -
10.2017 - 11.2019
Sighnania University - Masters, Operations Management
01.2017 - 01.2018
Sports Events Coordinator -
10.2015 - 09.2017
Tax Associate - Ernst and Young
07.2014 - 04.2015
Bangalore University - Bachelors, Finance and Tax
01.2011 - 01.2014
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