Lazar Veselinovic
Dubai,UAE
Summary
Very positive, communicative, and results oriented. Team player, loyal and responsible to others and work, creative and innovative. Fitting in new environment very fast. Ready for constant learning, improving and working on personal development.
Overview
9
9
years of professional experience
Work History
Cabin Crew
Air Serbia
Belgrade, Serbia
04.2017 - 05.2023
- Providing excellent customer service,
- Maintaining high level of safety standards onboard the aircraft at all times for the safety of passengers and employees,
- Working within a team of Cabin Crew,
- Maintained tidy area to support cleanliness and quality standards,
- Ensured smooth running of the cabin, serving as a facilitator between cabin crew and cockpit,
- Greeted passengers upon boarding and exiting aircraft,
- Regularly monitored cabin throughout flight to verify security.
Receptionist
Radisson Blu Old Mill Hotel
Belgrade, Serbia
02.2016 - 03.2017
- Provided clerical support to company employees, including copying, faxing and file management,
- Screened and verified visitor IDs, maintaining security of personnel and office environment,
- Collected and distributed incoming mail, employing strict confidentiality throughout,
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance,
- Kept reception area clean and neat to give visitors positive impression of the company.
Waiter
Coffee Dream
Belgrade, Serbia
08.2014 - 02.2016
- Informed customers regarding ingredients used to address allergy and dietary issues,
- Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas,
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills,
- Delivered food and drinks from kitchen to respective tables to meet timely expectations,
- Provided friendly, courteous service, maximising positive customer satisfaction ratings,
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
Education
Bachelor's degree - Management in tourism
Belgrade Business Academy
Belgrade, Serbia 10/2014 -
High School Diploma - Finance
First Economic School Belgrade
Belgrade, Serbia 09/2010 - 06/2014
Skills
- Team work,
- Ability to work under pressure,
- Time management,
- Problem solving,
- Quick integration,
- Attention to details,
- Communication skills,
- Driving licence - B category
Languages
English
Fluent
Serbian
Native
Timeline
Cabin Crew
Air Serbia
04.2017 - 05.2023
Receptionist
Radisson Blu Old Mill Hotel
02.2016 - 03.2017
Waiter
Coffee Dream
08.2014 - 02.2016
Bachelor's degree - Management in tourism
Belgrade Business Academy
10/2014 -
High School Diploma - Finance
First Economic School Belgrade
09/2010 - 06/2014
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