Le an Aguirre
Teaching Assistant
Gaspe Quebec
Summary
To seek a team-oriented environment that fosters professional development and be able to have a challenging position with potential growth and advancement.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Teaching Assistant
International Academic School
09.2018 - 05.2024
- Fostered strong relationships with parents through regular communication about student progress, concerns, and achievements.
- Participated in professional development opportunities to stay current on educational best practices and enhance teaching skills.
- Assisted lead teacher in developing comprehensive lesson plans tailored to individual student needs and abilities.
- Evaluated student performance through regular assessments, tracking progress and adjusting instructional strategies as needed.
- Provided one-on-one tutoring sessions for struggling students, leading to increased understanding and improved grades
- Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
- Collaborated with fellow teaching assistants to create consistent and supportive learning environment for students.
- Improved overall class participation by implementing group activities and project-based learning.
- Managed classroom behavior effectively, creating positive learning atmosphere conducive to academic success.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Homebased English Educator
51talk
12.2017 - 08.2018
- Supported English language learners with specialized instruction tailored to their unique needs, promoting language development alongside content mastery.
- Enhanced overall classroom performance by implementing differentiated instruction techniques tailored to students'' needs.
- Created and implemented activities to foster critical thinking skills of students.
- Assessed student progress and provided feedback to improve performance and establish academic success.
- Designed and implemented assessments to measure student progress in English language learning.
- Tutored students struggling with course material.
- Created and administered interactive activities for students.
- Increased student progress by 85% through tailored developmental techniques
Cashier/Retail Customer Service Associate
Shrimpy Restaurant- Al Thiqa Restaurants
01.2017 - 05.2017
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with inquiries and provided 100% exceptional service, resulting in positive feedback.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Call Center Customer Service Agent
Cybercity Teleservices Philippines (iQuor)
03.2015 - 05.2015
- Maintained up-to-date knowledge of company policies and procedures for accurate information dissemination to customers.
- Managed challenging customer situations calmly, employing empathetic listening techniques for satisfactory outcomes.
- Efficiently managed high call volume, effectively addressing customer inquiries and concerns.
- Reduced average call handling time with efficient multitasking and prioritizing during calls.
- Improved customer satisfaction by resolving complex issues and providing thorough solutions.
- Managed 40 customer calls per shift wit excellent customer satisfaction
Education
Bachelor of Science - Secondary Education
University of Mindanao
Panabo City Philippines 06.2006 - 03.2007
Skills
Certification
Shadow TeachingTraining (Special Education)
Timeline
Shadow TeachingTraining (Special Education)
09-2023
Teaching Assistant
International Academic School
09.2018 - 05.2024
Homebased English Educator
51talk
12.2017 - 08.2018
Cashier/Retail Customer Service Associate
Shrimpy Restaurant- Al Thiqa Restaurants
01.2017 - 05.2017
Call Center Customer Service Agent
Cybercity Teleservices Philippines (iQuor)
03.2015 - 05.2015
Bachelor of Science - Secondary Education
University of Mindanao
06.2006 - 03.2007
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