Le an Aguirre
Teaching Assistant
Gaspe Quebec
Summary
To seek a team-oriented environment that fosters professional development and be able to have a challenging position with potential growth and advancement.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Teaching Assistant
International Academic School
09.2018 - 05.2024
- Fostered strong relationships with parents through regular communication about student progress, concerns, and achievements.
- Participated in professional development opportunities to stay current on educational best practices and enhance teaching skills.
- Assisted lead teacher in developing comprehensive lesson plans tailored to individual student needs and abilities.
- Evaluated student performance through regular assessments, tracking progress and adjusting instructional strategies as needed.
- Provided one-on-one tutoring sessions for struggling students, leading to increased understanding and improved grades
- Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
- Collaborated with fellow teaching assistants to create consistent and supportive learning environment for students.
- Improved overall class participation by implementing group activities and project-based learning.
- Managed classroom behavior effectively, creating positive learning atmosphere conducive to academic success.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Homebased English Educator
51talk
12.2017 - 08.2018
- Supported English language learners with specialized instruction tailored to their unique needs, promoting language development alongside content mastery.
- Enhanced overall classroom performance by implementing differentiated instruction techniques tailored to students'' needs.
- Created and implemented activities to foster critical thinking skills of students.
- Assessed student progress and provided feedback to improve performance and establish academic success.
- Designed and implemented assessments to measure student progress in English language learning.
- Tutored students struggling with course material.
- Created and administered interactive activities for students.
- Increased student progress by 85% through tailored developmental techniques
Cashier/Retail Customer Service Associate
Shrimpy Restaurant- Al Thiqa Restaurants
01.2017 - 05.2017
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with inquiries and provided 100% exceptional service, resulting in positive feedback.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Call Center Customer Service Agent
Cybercity Teleservices Philippines (iQuor)
03.2015 - 05.2015
- Maintained up-to-date knowledge of company policies and procedures for accurate information dissemination to customers.
- Managed challenging customer situations calmly, employing empathetic listening techniques for satisfactory outcomes.
- Efficiently managed high call volume, effectively addressing customer inquiries and concerns.
- Reduced average call handling time with efficient multitasking and prioritizing during calls.
- Improved customer satisfaction by resolving complex issues and providing thorough solutions.
- Managed 40 customer calls per shift wit excellent customer satisfaction
Education
Bachelor of Science - Secondary Education
University of Mindanao
Panabo City Philippines 06.2006 - 03.2007
Skills
Knows how to support social and emotional development of students and report any issues when necessary
Adept at supporting teacher in managing challenging student behavior and promoting positive behavior
Certification
Shadow TeachingTraining (Special Education)
Timeline
Shadow TeachingTraining (Special Education)
09-2023
Teaching Assistant
International Academic School
09.2018 - 05.2024
Homebased English Educator
51talk
12.2017 - 08.2018
Cashier/Retail Customer Service Associate
Shrimpy Restaurant- Al Thiqa Restaurants
01.2017 - 05.2017
Call Center Customer Service Agent
Cybercity Teleservices Philippines (iQuor)
03.2015 - 05.2015
Bachelor of Science - Secondary Education
University of Mindanao
06.2006 - 03.2007