Lean Farghali
Summary
Highly organized, dedicated multi-tasker with professional experience working in administration, sales, customer services and assurance, accounting, tax and consulting institute. Looking for a serious, reputable vacancies in administrative work, sales, customer services .
Overview
7
7
years of professional experience
Work History
Sales Executive
Dallmayr
04.2023 - Current
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Exceeded quarterly targets consistently through diligent prospecting and tailored product presentations.
- Expanded market share with strategic territory planning and targeted prospecting.
- Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
Customer Service Specialist
CarSwitch
11.2022 - 03.2023
- Open and maintain customer account by recording account information
- Resolve service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Recommend potential services to management by collecting and analyzing customer needs
- Manage large amount of incoming calls
- Generate sales leads
- Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution
- Handle changes in policies or renewals.
Auditor, Liquidation consultant
athGADLANG
04.2022 - 08.2022
- For auditing: Working with companies to research to solve problems and develop policies and procedures that comply with current legislation
- Preparing engagement letters
- Recording, reviewing and interpreting data to determine the effectiveness of the operations
- Examining records, reports receipts, or other documents and comparing them to company assets and liabilities
- Bringing company strength and weaknesses to the attention of management and providing advice as they develop responses or fixes for these issues
- Generating reports and presenting findings to management or other interested parties
- Handling additional duties and special projects to ensure the business is operating efficiently and in compliance with all current regulations
- For liquidating: Getting the board resolution in according to get the initial liquidation approval
- Establishing liquidating advertisements in 2 local newspapers
- Ensuring that there is no objection company (NOC) from (DU, Etisalat, immigration office, ministry of labors
- Getting the bank closure letter and VAT cancellation
- Preparing and reviewing the liquidation report.
Head Of Administration Assistant
Credit Guarantee Company
04.2021 - 04.2022
- Supporting the needs of the administration department as needed
- Facilitating communication between the administration department and other departments
- Responsible for managing the company's assets using 'Moajodat System'
- Coordinating visits to the company by greeting and directing visitors
- Redirecting calls and meetings to and from the company's relevant departments as needed.
Real Estate Projects Expert
Central Auditing Organization
01.2020 - 01.2021
- Studied the market to determine most desirable real estate locations for property seekers
- Interviewed property seekers to learn their interests
- Assisted property seekers with choosing most suitable floor plan and interior design for units to be sold
- Guided buyers through purchase of properties process: matched them with the most suitable location, unit and payment plan, tailored contracts according to their needs
- Performed other day-to-day tasks as needed (followed up with clients - updated schedules).
Area Sales Executive
Remax 22 Real Estate
01.2017 - 01.2018
- Led sales and rentals of residential apartments and villas across multiple prime neighborhoods in Cairo and summer vacation areas
- Closed multiple key deals
- Maintained solid and long-lasting relationships with both property owners and property seekers
- Worked autonomously to ensure targets are over-achieved every month
- Conducted multiple sales activities including calling property advertisers/seekers, posting online advertisements, showcasing units to prospective buyers.
Internship
Ahmed Amen Auditing And Accounting Office
01.2017 - 01.2017
- Reviewed annual financial reports
- Assisted members of the public with their tax's situation
- Examined the accounts of a company or an individual suspected of fraud
- Negotiating the amount of tax to be collected and resolving disputes
- Validate the right amount of the taxes have been paid
- Filed taxes reports.
Education
Certified Internal Auditor (CIA) -
The Institute of Internal Auditors
01.2024
Faculty of Commerce Business Information Systems -
Helwan University
06.2020
Skills
- Office and administrative jobs
- Sales , Retails and Customer Services Jobs
- Ability to Work in a Team
- Customer Relationship Management
- Communication and Negotiation skills
- Conflict Resolution
- Computer Skills
- Microsoft Office
Languages
Arabic
English
Timeline
Sales Executive
Dallmayr
04.2023 - Current
Customer Service Specialist
CarSwitch
11.2022 - 03.2023
Auditor, Liquidation consultant
athGADLANG
04.2022 - 08.2022
Head Of Administration Assistant
Credit Guarantee Company
04.2021 - 04.2022
Real Estate Projects Expert
Central Auditing Organization
01.2020 - 01.2021
Area Sales Executive
Remax 22 Real Estate
01.2017 - 01.2018
Internship
Ahmed Amen Auditing And Accounting Office
01.2017 - 01.2017
Certified Internal Auditor (CIA) -
The Institute of Internal Auditors
Faculty of Commerce Business Information Systems -
Helwan University