Possess a successful track record in operations, customer service, revenue growth, and vendor sourcing. Team leader, flexible and passionate job seeker with strong organizational skills eager to secure any position. Committed professional provides excellent customer service and works to carry out events to highest of standards. Knowledgeable and experienced in budgeting, vendor management and event promotion and marketing. Adept at problem-solving.
Overview
14
14
years of professional experience
Work History
Event Manager
RCS Events, Lights, Sound And Catering Services
05.2016 - 11.2023
Communicated clearly with suppliers or vendors and clients to keep everyone on same page and working toward established business goals.
Managed administrative logistics of events planning, event booking, and event promotions.
Coordinated with kitchen or catering staff on delivery, timing and service style of food.
Liaised with clients to determine exact event requirements. Staying within their budget when planning.
Produced detailed proposals for events to document timelines, suppliers and budgets.
Nurtured and built relationships with vendors, venues and industry contacts to obtain best pricing and services for events.
Generated ideas to enhance and expand current event offerings.
Negotiated with vendors to achieve most favorable terms.
Searched and negotiated suitable venues per setup requirements and budget constraints.
Assembled creative and innovative event attractions based on internal capabilities.
Coordinated florists, photographers, and musicians for events.
Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
Prepared invitations to send out to guest lists.
Delivered prompt payment for event vendors, venues, staff and transportation providers.
Trained and supervised event staff to complete tasks on time.
Coaching and mentoring; event coordination and proper attitude towards customers.
Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
Creating backup or emergency plans just in case.
Setting up, running and tearing down events ensuring that the event goes smoothly.
Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
Utilized social media to promote events and increase attendance.
Property Estimator/ Valuator Cum Office Admin
ECPTL Sdn Bhd
04.2010 - 02.2016
Responsible for training new Property Valuators and help them make their report according to banks' client needs.
Reviewed and approved invoices and payments, verifying accuracy of expenses.
Resolved customer problems and complaints.
Maintained electronic and paper filing systems for easy retrieval of information.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Tracked office supplies and restocked low items to keep team members on-task and productive.
Managed and properly accounted for petty cash issued to facilitate general office activities.
Paid attention to detail while completing assignments.
Technical Coordinator Cum Customer Service
AlChem Sdn Bhd
04.2013 - 03.2014
Established operational strategies to help team members deal swiftly with common problems.
Partnered with technical team members to identify and quickly address problems.
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to technical team.
Supervised technical team with guidance, support and direction for high-quality customer care.
Bookkeeping Clerk
Proton Sdn Bhd
10.2009 - 11.2010
Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
Maintained clean and organized files by keeping accounts payable records up-to-date.
Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
Used accounting software to prepare weekly and monthly financial reports.
Input financial data and produced daily and weekly reports.
Education
Bachelor of Science - Associate in Accounting
Malaysia International School (OFWMRC)
Malaysia
12.2014
Associate of Applied Science - Medical Transcription
Adrena Care Academy
Philippines
12.2007
Bachelor of Science - Business Administration And Management
Baguio Colleges Foundation (now UC)
Philippines
03.2004
Skills
Conducting Fittings
Human Resources Law Expertise
Revenue Generation
Cost Analysis and Savings
Timeline
Event Manager
RCS Events, Lights, Sound And Catering Services
05.2016 - 11.2023
Technical Coordinator Cum Customer Service
AlChem Sdn Bhd
04.2013 - 03.2014
Property Estimator/ Valuator Cum Office Admin
ECPTL Sdn Bhd
04.2010 - 02.2016
Bookkeeping Clerk
Proton Sdn Bhd
10.2009 - 11.2010
Bachelor of Science - Associate in Accounting
Malaysia International School (OFWMRC)
Associate of Applied Science - Medical Transcription
Adrena Care Academy
Bachelor of Science - Business Administration And Management
Baguio Colleges Foundation (now UC)
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