Learmi Acosta

Dubai

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

years of professional experience

Work History

Supply Chain Assistant / Data Administrator

Viva Premiere Investment, LLC (Landmark Group)

Dubai

01.2018 - Current

Managed import documentation requirements meticulously to ensure seamless movement of goods across borders without delays or penalties incurred due to noncompliance.
Monitored inventory levels closely to prevent stockouts or overstocking situations, optimizing warehouse space utilization.
Assisted in creating demand forecasts based on historical sales data and market trends, allowing for more accurate planning of production schedules.
Creation of Purchase Orders, Vendor account, and SKUs using Dynamics 365 (both for import and local suppliers)
Preparation of invoice for both import and local deliveries for gate pass purposes
Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
Coordinated shipments and tracked progress to facilitate timely delivery; Checking Estimated Time of Arrival (ETA) for all import items from time to time.
Maintained excellent working relationships with suppliers by efficiently responding to inquiries and concerns.
Updated and maintained databases to track shipments and inventory. Updating passive and active, case count changes, price changes in the system
Created reports to provide insights into logistics operations and performance; Prepares Sales reports on weekly and monthly basis.
Collaborated with IT professionals to design, implement, and maintain secure database systems for sensitive information storage.
Processed and scanned files into electronic databases.
Prepared files for archiving and exchanges, tracking file movement and history.
Handling of perishable items for sea, air and land import shipments as well as checking the shipping documents for smooth clearance operations.

Cashier Cum Customers Sales Representative

Olives and Tomatoes (Chilli's Group of Companies)

Dubai, United Arab Emirates

10.2015 - 10.2017

Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Helped customers complete purchases by assisting on their orders and guiding them on the menus if it is they are first timers.
Deliver the customers’ order attentively and ensure to provide them the best dining experience.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Used POS system to enter orders, process payments and issue receipts.
Built relationships with customers to encourage repeat business.

Sales Representative

AYamaha

Manila, Philippines

05.2013 - 09.2015

Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Generated additional sales opportunities with upselling and cross-selling techniques by responsibly increasing sales to achieve store targets.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Listened to customer needs and desires to identify and recommend optimal products.
Developed strong rapport with customers and created positive impression of business.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Increased sales revenue by identifying and targeting high-potential accounts.
Prepares delivery, invoice and official receipt of sales.
Submission of Sales and Inventory Reports on weekly and monthly basis or as required by the company.
Monitors and maintain record of sales activities for Sales Report purposes and as management reference.

Teller Cum Sales Assistant

Philippine Rural Bank

Isabela, Philippines

06.2012 - 04.2013

Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
Processed customer transactions promptly, minimizing wait times.
Assisted customers with account inquiries, resolving issues promptly and professionally.
Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
Handled and processed various documentations such as sales reports and receipts.

Education

Bachelor of Science - Business Administration

Isabela State University