Lechin Kumar Kannoth
DUBAI
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2025
2025
years of professional experience
3
3
years of post-secondary education
5
5
Certifications
Work History
Service Coordinator (Technical and Operations)
Wartsila
06.2023 - Current
- Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
- Solving technical related issues with onsite engineers as a part of Wartsila Technical services.
- Coordinated and monitored service activities to confirm work met all requirements.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Improved employee performance by implementing training programs and conducting regular performance reviews.
- Coordinated logistics activities including transportation arrangements, warehousing solutions, customs clearance documentation.
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
- Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
Senior Service Engineer
Wartsila
5 2020 - 05.2023
- Gained extensive knowledge in Wartsila Propulsion systems (different types of gearboxes ,CPP shaft line and reduction gearboxes)
- Attended trainings on seal bonding and stern tube seals retrofit ( air guard systems). Successfully completed air guard retrofit work on two vessels.
- Developed strong communication and organizational skills through working on group projects.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Visited customer locations to assess equipment functioning and develop repair plans.
Field Service Engineer
Wartsila
05.2015 - 05.2020
- Tested equipment performance and demonstrated operation and servicing of equipment to customer.
- Managed maintenance data records and tracked operating information for onsite reference.
- Coordinated repairs and maintenance actions for propulsion equipment.
- Monitored work performance and quality to maintain standards.
Service Technician
Wartsila
08.2010 - 05.2015
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Senior Mechanic Propulsion
Wartsila
12.2009 - 08.2010
- Worked flexible hours across night, weekend and holiday shifts.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Senior Mechanic
Wartsila
12.2008 - 12.2009
- Planned and corrective maintenance work on four stroke and two stroke marine engines. Performed troubleshooting, repair and testing of systems.
- Maintained cleanliness, safety and efficiency of workspace.
Service Engineer
PS Management
08.2006 - 10.2008
- Perfomed repair and Trouble shooting of various type of marine pumps.
Sales and Service Engineer
Indiatechs Pvt Ltd
01.2006 - 09.2006
- Performed sales and services of Ingersoll rand products (compressors and road machineries)
Production Engineer
Sree Venkateswara Hi Tech Machinaries Pvt Ltd
10.2005 - 01.2006
- Production based company, handling Production, and supply of Speed frame machinaries.
Education
Diploma - Mechanical Engineering
Sankara Institute Of Technology
07.2002 - 04.2005
Skills
Reliable professional with proven track record of success in maintenance, installation and overhauling of propulsion gearboxes and CPP units
Coordinating teamwork, Supporting for new sales potential , Customer satisfaction on service delivery
Safety meetings
Customer invoicing
Logistics coordination
Cost reduction strategies
Operations management
Certification
Propulsion maintenance for CPP and STT mechanics
Timeline
Project Management Certification
10-2023
Service Coordinator (Technical and Operations)
Wartsila
06.2023 - Current
Gearbox 64000 hour overhaul , CPP and STT Hydraulics advance
11-2017
Propulsion Advanced Hydraulics Training
11-2017
CPP commissioning + TT Hydraulic systems and Gear boxes
12-2016
Propulsion maintenance for CPP and STT mechanics
06-2015
Field Service Engineer
Wartsila
05.2015 - 05.2020
Service Technician
Wartsila
08.2010 - 05.2015
Senior Mechanic Propulsion
Wartsila
12.2009 - 08.2010
Senior Mechanic
Wartsila
12.2008 - 12.2009
Service Engineer
PS Management
08.2006 - 10.2008
Sales and Service Engineer
Indiatechs Pvt Ltd
01.2006 - 09.2006
Production Engineer
Sree Venkateswara Hi Tech Machinaries Pvt Ltd
10.2005 - 01.2006
Diploma - Mechanical Engineering
Sankara Institute Of Technology
07.2002 - 04.2005
Senior Service Engineer
Wartsila
5 2020 - 05.2023