Lee Holmes
Dubai,United Arab Emirates
Summary
Accomplished operations professional with extensive expertise in logistics management, inventory control techniques, and operational cost accounting. Demonstrates strong IT skills and a deep understanding of relevant industry knowledge to enhance operational strategies and efficiency. Proven track record in team training, recruitment, and hiring management, ensuring optimal staff performance and development. Adept at budget reviews, financial reporting, and payroll processing to support sound financial decision-making. Committed to driving organisational success through effective operations management and strategic planning.
Committed professional with broad background in implementation of operational and performance improvement initiatives. Utilises advanced interpersonal skills to build and sustain strong relationships with stakeholders. Strong communication skills to tactfully resolve conflict and manage grievances.
Specialising in operations management with focus on strategic planning and team leadership. Bring about operational improvements through process optimisation and cross-functional collaboration. Leverage problem-solving skills and people management abilities to enhance organisational performance and growth.
Overview
4
4
years of professional experience
Work history
Assistant operations manager Dubai/Germany
HB LEISURE
DUBAI, United Arab Emirates
09.2024 - Current
- Facilitated clear communication between different departments for seamless operation flow.
- Conducted regular audits to maintain high quality standards.
- Implemented cost-saving measures, reducing overheads significantly.
- Improved team productivity with regular training sessions.
- Fostered positive work environment through effective leadership strategies.
- Liaised with suppliers to ensure smooth supply chain operations.
- Established performance metrics for staff evaluation and improvement purposes.
- Spearheaded recruitment efforts, building a strong operations team.
- Assisted in budget planning and expense control activities, leading to financial stability.
- Supported operations manager by giving actionable feedback and assisting with administrative and operational responsibilities.
- Mentored staff to consistently exceed individual performance targets.
- Oversaw day-to-day operations of company, maintaining operational and service standards.
Assistant operational manager
HB Leisure
Dubai and Saudi Arabia
08.2022 - 06.2024
- Conducted quarterly performance reviews to drive improvement.
- Liaised with suppliers and vendors to secure favourable terms and conditions.
- Enhanced operational efficiency by streamlining processes and procedures.
- Collaborated with different departments, ensuring smooth business operations.
- Facilitated staff training sessions with a focus on customer service excellence.
- Assured adherence to company regulations, minimising legal issues.
- Oversaw day-to-day activities to guarantee organisational goals were met.
- Regularly reviewed operational policies for necessary updates or changes.
- Improved employee morale with regular team-building exercises.
- Managed staff rosters for optimal productivity.
- Promoted a positive work environment through open communication channels.
- Maintained detailed records of operations to aid strategic planning.
- Supported operations manager by giving actionable feedback and assisting with administrative and operational responsibilities.
- Worked with cross functional teams to monitor and review operational tasks against company benchmarks.
- Developed work rules and guidelines for company employees.
- Facilitated strategic decision-making by producing detailed, accurate business forecasts.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Monitored health and safety measures for guaranteed compliance.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
Stock controller
HB Leisure Global Village
Dubai, United Arab Emirates
01.2021 - 05.2022
- Maintained excellent supplier relationships for smooth operations and consistent deliveries.
- Improved stock control systems by diligently conducting inventory audits.
- Regularly updated inventory records, maintaining accuracy throughout the entire supply chain process.
- Enhanced overall work productivity by implementing an effective rota system amongst warehousing staff.
- Streamlined processes through the use of modern inventory management software tools.
- Implemented a new product ordering system to reduce waste and improve cost-effectiveness.
- Optimised space utilisation in the warehouse by rearranging storage areas as needed while taking into account product turnover rates.
- Evaluated supplier performance regularly to maintain quality standards across all product lines.
- Ensured health and safety regulations were always adhered to whilst handling stocks in the warehouse.
- Spearheaded cross-functional meetings between logistics, procurement and sales departments for better alignment of strategies concerning stock control.
- Managed stock levels for optimal business performance.
- Assisted in staff training on best practices for handling, storing and organising stock items in the warehouse environment.
- Maintained neat and clean store areas in line with health and safety policies.
- Minimised reporting errors when working in fast-paced environment with high volume of inventory.
- Sourced required inventory items and aligned replenishment with warehouse needs.
- Monitored stock levels to reorder replenishments in good time.
- Reconciled stock counts for complete inventory records.
- Filed accurate paperwork for up-to-date records.
- Reported delivery discrepancies for missing and damaged goods.
Education
Rivington and Blackrod High School
United kingdonSkills
- Efficient scheduling
- Relevant industry knowledge
- Inventory control techniques
- Operational cost accounting
- Financial reporting
- Logistics management
- Operations management
- Stock control
- Team training
- Hiring management
- Budget and forecasting
- Operation coordination
- Budget reviews
- Payroll processing
- Recruitment and training
- Strong IT skills
- Operational strategies
Affiliations
- Reading
- Hiking
- Sociaslising
- WWE
References
References available upon request.
Timeline
Assistant operations manager Dubai/Germany
HB LEISURE
09.2024 - Current
Assistant operational manager
HB Leisure
08.2022 - 06.2024
Stock controller
HB Leisure Global Village
01.2021 - 05.2022
Rivington and Blackrod High School
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