Noora Osmanova
HR Coordinator
Dubai
Summary
Enthusiastic Human Resources Specialist eager to contribute to the company success through hard work, attention to detail and excellent organizational skills. Clear understanding of UAE Labour Law and implementation effective HR Policies and Procedures. Motivated to learn, grow and excel in Human Resources Management Field.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
Work History
Human Resources and Admin Spesialist
Next Level Innovative Glass & Metals LLC
Dubai
04.2018 - Current
- HR Platform and Files consistent and regular records update.
- Preparing and updating employments records related to hiring, transfers, promotions, and terminations.
- Resume posting & segregation for interview conduct.
- Orientation on job responsibilities, company’s Policies and Procedures.
- Performing Public Relation Officer job related Tasks: Ministry of Labour Documents Processing, Immigration Documents Processing, DED Licenses.
- Monitoring all employees’ violations of the policies of the company and maintaining employees’ discipline and conduct.
- Group Payroll Handling: attendance entries, overtime. Record deductions, bonuses & loans.
- Create and monitor Transportation team schedules, routes, vehicle maintenance, vehicle registration renewals, RTA fine on-time payments .
- All types of insurances applicable to the company analysis, monitor and renewals.
- Labour Accommodation research, analysis, contracts handling.
- Responsible for offices and warehouse: maintenance, cleaning, timely office supplies.
- Sort, monitor and distribute all incoming and outgoing correspondence.
- Import/Export handling withing the company. Coordination with suppliers, Dubai Customs, Freight Forwarders.
- Products legalization with Ministry of Affairs for all imported construction materials and machineries.
- Duty exemption procedure from application up to ready money collection from Dubai Customs.
Human Resources & Admin Specialist
My dollar Store, American Franchise Company
Dubai
11.2010 - 05.2015
- Processed American imported products licensed by Dubai Municipality.
- Handled Dubai Laboratory product examination if required.
- Maintaining licensed and valid products displayed on shelfs.
- Controlled shop operations such as: opening and closing hours; cleanliness and tidiness, in a timely manner make product orders with suppliers.
- Entered accounting records in the system.
- Created, implemented, and evaluated all human resource department policies, procedures, and structures.
- Designed and implemented effective training and development plans.
- Performed quarterly and annual employee performance reviews.
- Ensured all employee records are maintained and updated with new hire information or changes in employment status.
- Identified the company’s hiring needs and managed the recruitment process to ensure it runs smoothly.
- Tracked department budget.
- Responded to employees’ queries and resolve issues in a timely and professional manner.
- Performed WPS processing and Issuance of salaries to employees.
Guest Services Executive
Emirates Group
Dubai
06.2007 - 05.2009
- Responded to queries on room tariffs and charges for services delivered. Performed front office cashiering functions and ensured accurate collection of cash during check-out services and during foreign exchange transactions.
- Was aware at all times of the hotel occupation status with reference to availability of rooms; including forecasts, group bookings, VIPs, Royalty, and any other specific occupancy issues that may arise.
- Assisted in reservations, amendments, cancellations, queries, and correspondence with all guests as needed.
- Regularly liaised with the reservations team with regards to future sales forecasts and provide information and feedback which facilitates sales leads and improvements in operational processes.
Guest Services Executive
Jumeirah Group
Dubai
09.2003 - 06.2007
- Handling and maintaining of cash float
- Arranging special services to the VIP's (Meet & Greet services).
- Supervising VIP's room’s availability, (housekeeping, VIP amenities in the room ...etc.).
- Updated Fidelio system, (check in, check out) according to company procedures.
- Increased sales through maintaining long-term-relations with customers and insuring high level of satisfactions.
- Was aware of all activities inside and outside the hotel, and within UAE.
- Extended a personal service to the guests and assist them in all their requirements.
- Arrange taxis, chauffeur-hire limousines and the bookings of travel, entertainment, and tour arrangements for the guests.
- To supervise the guest services in the lobby and ensure that all areas are covered and kept clean.
Education
Diploma - Economics
Tashkent Economic College
Tashkent, Uzbekistan 09.1997 - 06.2000
3 Levels: Basic, Level 1, Level 2 - Arabic Language
Sheikh Mohammed Centre For Cultural Understanding
Dubai, UAE 01.2018 - 03.2018
Skills
Recruitment / Human Resources
undefinedCareer Achievements
- Successful Opening of First My Dollar Store in UAE from ground zero and achieving 60% Sales in first six months of opening.
- Member of Successful Opening Team of Emirates Marina Hotel and Residence in Dubai, Emirates Groups first hotel in November 2007.
- Redesigned existing transportation logistic, increase productivity of the drivers and reduced fuel expense by 35%.
- Negotiated Labour Camp contracts, reduced expense AED 60,000 per year.
- Best Employee of the month May 2004.
Additional Information
Valid UAE Driving License, issued in May 2005
Timeline
Human Resources and Admin Spesialist
Next Level Innovative Glass & Metals LLC
04.2018 - Current
3 Levels: Basic, Level 1, Level 2 - Arabic Language
Sheikh Mohammed Centre For Cultural Understanding
01.2018 - 03.2018
Human Resources & Admin Specialist
My dollar Store, American Franchise Company
11.2010 - 05.2015
Guest Services Executive
Emirates Group
06.2007 - 05.2009
Guest Services Executive
Jumeirah Group
09.2003 - 06.2007
Diploma - Economics
Tashkent Economic College
09.1997 - 06.2000
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