LEO TIDONG
DUBAI
Summary
Hardworking employee enthusiastic about learning type of field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
8
8
years of professional experience
Work History
Sales Consultant
TRAVELEX EMIRATES EXCHANGE L.L.C.
08.2022 - 01.2024
- Greeting customers
- Being responsible for processing cash and card payments
- Giving advice and guidance on product selection to customers
- Balancing cash registers with receipts
- Working within established guidelines
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
- Making the customer satisfied about the service and product.
- Maximized customer retention by resolving issues quickly.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
SALES CONSULTANT
R&B FASHION L.L.C.
05.2018 - 05.2024
- Greeting customers who enter the shop.
- Assisting shoppers to find the goods and products they are looking for.
- Being responsible for processing cash and card payments.
- Stocking shelves with merchandise.
- Giving advice and guidance on product selection to customers.
- Balancing cash registers with receipts.
- Dealing with customer refunds.
- Keeping the store tidy and clean, this includes hovering and mopping.
- Working within established guidelines, particularly with brands.
- Attaching price tags to merchandise on the shop floor.
- Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards etc.
DEAPARTMENTHEAD - CASHIER
Gaisano Grand Group of Companies
02.2017 - 08.2017
- Manage transactions with customers using cash registers
- Scan goods and ensure pricing is accurate
- Collect payments whether in cash or credit
- Issue receipts, refunds, change or tickets
- Redeem stamps and coupons
- Cross-sell products and introduce new ones.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Banquet Server
Mona Mae Catering Services
10.2016 - 02.2017
- Run food from the kitchen to the banquet hall on demand
- Assist with food and table prep before the event begins
- Set up buffets with food presentation standards and practices in mind, ensuring safe food handling performance
- Serve plated dinners to guests and respond to requests for beverages, appetizers and other needs
- Communicate with banquet supervisor as well as other servers and event organizers
- Serve alcoholic and non-alcoholic beverages
- Open wine and take drink orders
- Clean up venue after event ends and assist with inventory, food storage and other closeout.
Sales Associate
Metro Retail Store
03.2016 - 09.2016
- Greeting customers who enter the shop
- Assisting shoppers to find the goods and products they are looking for
- Being responsible for processing cash and card payments
- Stocking shelves with merchandise
- Giving advice and guidance on product selection to customers
- Balancing cash registers with receipts
- Dealing with customer refunds
- Keeping the store tidy and clean, this includes hovering and mopping
- Working within established guidelines, particularly with brands
- Attaching price tags to merchandise on the shop floor
- Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards etc
- Receiving and storing the delivery of large amounts of stock
- Keeping up to date with special promotions and putting up display.
Education
College Education -
University of Eastern Philippines
Senior High school -
Catarman National High school
01.2015
Junior High school -
Catarman National High school
01.2014
Skills
- More than 1 year of experience in the Philippines as retail sales
- Experience in performing well under pressure
- Ability to work without the need of direct supervision
- Excellent in customer service by always ensuring customer satisfaction, ability to handles customer queries and complaints
- Diversity ability to build rapport with others in multi-cultural environment sensitivity
Personal Information
- Age: 20
- Date of Birth: 04/29/97
- Nationality: Filipino
- Marital Status: Single
Languages
Tagalog (mother tongue) and English (advance)
Timeline
Sales Consultant
TRAVELEX EMIRATES EXCHANGE L.L.C.
08.2022 - 01.2024
SALES CONSULTANT
R&B FASHION L.L.C.
05.2018 - 05.2024
DEAPARTMENTHEAD - CASHIER
Gaisano Grand Group of Companies
02.2017 - 08.2017
Banquet Server
Mona Mae Catering Services
10.2016 - 02.2017
Sales Associate
Metro Retail Store
03.2016 - 09.2016
College Education -
University of Eastern Philippines
Senior High school -
Catarman National High school
Junior High school -
Catarman National High school
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