Leonisa Capit
Overview
20
20
years of professional experience
1
1
Certification
Work History
RESORT MANAGER/ACCOUNTS
MONTANI RESORT INC.
07.2013 - 06.2023
- Attending phone calls, emails and inquiry
- Assisting all the department of the company
- Meetings with the head of each department and staff
- Handling inventory and purchase of goods and stocks
- Keep up to date with current promotions, hotel pricing and provide information to guests
- Handle different forms such check-in forms, billings, receipts and other forms
- Assists guest for booking & confirming tickets, special trips & tours
- Handle guest payment cash, credit cards and other forms of payment
- Attending all meetings /seminar in relation to tourism and laws of the government
- Fulfill all reasonable requests from guests to ensure their comfort, satisfaction and safety
- Bookkeeping, Daily, Weekly, Monthly & Yearly reports of income and expenses of the company
- Handling private matters and real estate of the owner.
ADMIN STAFF
JENNY ROSE LLC
11.2012 - 06.2013
- Handling all administrative works such as; answering email inquiry, follow-up, filing of clients book and sells proposal
- Answering phone calls and orders
- Deliver orders to respective client
- Do the shipment of orders to different countries
- Handing accounts and payroll
- Responsible in buying stocks such as; cloth, thread, office supplies and other necessary stocks
- Weekly visits at post office box.
ADMINISTRATIVE MANAGER
BGLM Management & Consultancy Inc.
03.2005 - 09.2012
- Facilitates the sale and lease of houses, residential, commercial, beachfront and agricultural lots, condominium units, and business properties
- Reviews documents submitted by the Seller for the property offer for sale
- Analyzes, identifies, and communicates information regarding the property offer for sale and to assure that the property is free from any liens and encumbrances
- An ocular inspection on the property offer for sale / taking photo and upload to website
- Attending phone calls, emails/inquiry/possible seller/prospect buyers
- Negotiate with the buyer from maximum to minimum offers
- Follow-up to prospect buyers
- Checking the status of transfer of title through Banks, Municipal, Law Office, Bureau of Internal Revenue (BIR), Registry Of Deeds and Assessor's Office
- Forming Contract and other related contracts concerning sales/agreement/conditions
- Completion of all documents regarding the transfer even if it is sole or corporation
- Full ideas in FORMING CORPORATION, concerning taxes and payments
- Keeping the books of clients even a personal account
- Inspection of the documents release from different agencies (Bureau of Internal Revenue (BIR), Registry Of Deeds and Assessor's Office)
- Develop relationships with Seller, Buyers, Agencies, Banks, Engineers and Attorneys to close the deal with high-quality service
- Consultation in selected field can answer right away.
BOOKKEEPER
Steps and Garden Resort / Tamarind Restaurant
03.2005 - 09.2012
- Handling the daily report sale, accounts payables and receivables
- Preparation of monthly remittance on different Government Agencies like; Social Security System (SSS), Philhealth Insurance, Pag-ibig, Department of Natural Resources (DENR)
- Monthly report for Bureau of Internal Revenue (BIR) for monthly remittance of sale
- Updating Accounts, Credit Cards, Bills and Remittances
- Monitors the funds transferred by clients on different accounts
- Responsible in issuing checks of the company
- Responsible in making/monitoring daily remittances of different departments
- Handles the petty cash of company
- Performs other duties assigned.
MANAGEMENT TRAINEE
Citimart Island Mall
08.2004 - 12.2004
- Supervise cashier and bagger
- Handle payments from customer by cash or credit card
- Responsible in scanning all items/products being purchased by the customers.
CASHIER/RECEPTIONIST
El Galleon Beach Resort
03.2001 - 04.2004
- Deal with all inquiries in a professional and courteous manner via phone or personal
- Administer all reservations, cancellations and no-shows, in line with company policy
- Keep up to date with current promotions and hotel pricing, to provide information to guests
- Handle different forms such check-in forms, billings, dive logs
- Assists guest for booking & confirming tickets, special trips & tours
- Assist every guest that visits for showroom
- Preparation of guest arrival and departure
- Handle guest payment by cash or credit and other forms of payment
- Attend all incoming and outgoing calls
- Fulfill all reasonable requests from guests to ensure their comfort, satisfaction and safety.
Education
Bachelor of Science in Commerce and Accountancy - Accounting Management
University of Batangas
01.2001
Secondary -
University of Batangas Formerly Western Philippine Colleges
01.1996
Elementary -
University of Batangas Formerly Western Philippine Colleges
01.1992
Skills
- Guest satisfaction
- Financial reports
- Property
- Hospitality Management
- Budget Planning
- Sales management
- Marketing
- Expense Management
- Bank Reconciliation
- Food and Beverage Operations
- Operations Management
- Train Staff
- Budget Implementation
- Cash Register Operations
- Accounts Payable and Accounts Receivable
- Customer Relationship Management
- Policies and Procedures
- Group Bookings
- Administrative Support
- Financial Reports
- Guest Satisfaction
- Employee Performance Evaluations
- Bank Transaction Processing
- Customer Service Best Practices
City
Deira
Certification
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
Zip
UAE
Birth Place
Puerto Galera
Height
5'2"
Weight
70 klo.
Visa
Tourist
Personal Information
- Citizenship: Filipino
- Date of Birth: 12/09/78
- Marital Status: Married
- Religion: Roman Catholic
Summary
* High degree of professionalism with 10 years background in hotel management for high-end resorts and 7 years experience in real estate.
* Committed to provide exceptional guest services by directing staff, managing individual and group bookings and resolving ng common customer service issues. In depth knowledge of hospitality industry and business administration.
* Successful at managing multiple priorities with a positive attitude. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Timeline
RESORT MANAGER/ACCOUNTS
MONTANI RESORT INC.
07.2013 - 06.2023
ADMIN STAFF
JENNY ROSE LLC
11.2012 - 06.2013
ADMINISTRATIVE MANAGER
BGLM Management & Consultancy Inc.
03.2005 - 09.2012
BOOKKEEPER
Steps and Garden Resort / Tamarind Restaurant
03.2005 - 09.2012
MANAGEMENT TRAINEE
Citimart Island Mall
08.2004 - 12.2004
CASHIER/RECEPTIONIST
El Galleon Beach Resort
03.2001 - 04.2004
Bachelor of Science in Commerce and Accountancy - Accounting Management
University of Batangas
Secondary -
University of Batangas Formerly Western Philippine Colleges
Elementary -
University of Batangas Formerly Western Philippine Colleges
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
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