Lesreed David
Administrative Assistant
311 A Al Yarmook Tiger Building Al Nadha Sharjah
Summary
Experienced professional with a background in administrative assistant for Sales department in a renown car brand. Skilled in participating in strategic meetings, maintaining customer complaint logs, organizing records, editing internal documents, managing schedules, coordinating with various departments, handling phone and email communications, data entry, and drafting correspondence. Proven ability to improve clarity and efficiency in administrative processes.
Overview
7
7
years of professional experience
14
14
years of post-secondary education
Work History
Sales Administrative Assistant
Toyota Nueva Ecija Inc.
10.2020 - 11.2024
- Participated in departmental meetings to establish short- and long-term strategy.
- Created and maintained reports, documents, and presentations to assist with administrative support.
- Streamlined sales processes with efficient data entry and management of client information in the CRM system.
- Boosted sales team efficiency by providing timely administrative support and coordinating sales activities.
- Created and collaborated in implementation and maintenance of customer complaint log.
- Keeping records and filing documents in an organized manner.
- Edited, proofed and critiqued internal documents to improve clarity.
- Managing schedules, maintaining calendars, scheduling appointments and meetings and coordinating with other departments and individuals
- Answering phone and emails.
- Entering data into database or spreadsheets and maintaining accurate records.
- Drafting and editing correspondence, including emails, letters, and reports.
- Enhanced customer satisfaction by responding to inquiries, resolving issues, and maintaining up-to-date product knowledge.
- Elevated client relations with prompt follow-ups on inquiries or concerns, ensuring positive rapport with customers throughout the sales process.
- Promoted teamwork among colleagues by assisting with overflow work from other departments when necessary to ensure deadlines were met consistently across the board.
Full-Time Missionary Zone Leader
Non-Profit Organization
07.2017 - 07.2020
- Train leaders of the church, community, and youth groups and lead and train other missionaries
- Collaborated with church administrators to coordinate missions and secure area mission plan
- Fostered community outreach by assisting homeless individuals with community services and access to resources
- Leveraged communication and organization skills to serve communities across Queensland, Australia
- Shared faith with individuals across Queensland, Australia through direct and virtual interactions as part of mission program
- Volunteered with local community organizations such as homeless outreach programs, coordinating resources and help accomplish core mission
- Visited with housebound individuals such as the elderly and the infirm to offer physical assistance, social interaction and emotional support
- Maintained good working relationship with co-missionaries and leaders of the mission
Education
Bachelor of Science - Business Administration: Entrepreneurship
Nueva Ecija University of Science and Technology
01.2013 - 01.2017
Secondary - undefined
Juan R. Liwag Memorial High School
Gapan City, Nueva Ecija 01.2009 - 01.2013
Elementary -
Magsalisi West Elementary School
Jaen, Nueva Ecija 01.2003 - 01.2009
Skills
- Problem Solving Skills
- Analytical Skills
- Strategic Thinking
- Sales
- Software proficiency
- Time Management
- Active Listening
- Technical Skills
- Communication Skills
- Public Speaking
- Customer Service
- Critical Thinking
- Driving
- Document preparation
- Strong organization
- File management
- Microsoft office
- CRM management
Timeline
Sales Administrative Assistant
Toyota Nueva Ecija Inc.
10.2020 - 11.2024
Full-Time Missionary Zone Leader
Non-Profit Organization
07.2017 - 07.2020
Bachelor of Science - Business Administration: Entrepreneurship
Nueva Ecija University of Science and Technology
01.2013 - 01.2017
Secondary - undefined
Juan R. Liwag Memorial High School
01.2009 - 01.2013
Elementary -
Magsalisi West Elementary School
01.2003 - 01.2009
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