Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Lhydel Joyce G. Pineda

Lhydel Joyce G. Pineda

Dahan, Ras Al Khaimah

Summary

Dynamic and results-driven Assistant HR Manager & HR Recruiter with over 7 years of comprehensive human resources and operational management experience in the FMCG and confectionery manufacturing sectors across the GCC region (UAE, Bahrain, Oman).

Overview

1
1
Language
1
1
Certification
8
8
years of professional experience

Work History

Assistant HR Manager | Producttion Operations In Charge

CHOCOLALA
Ras Al Khaimah
08.2024 - 09.2026
  • Act as a liaison between employees and management to resolve workplace disputes and address grievances promptly.
  • Plan internal employee engagement activities, team-building events, and wellness initiatives.
  • Support investigations into policy violations and ensure fair, consistent implementation of disciplinary procedures.
  • Stay updated on federal, local, and industry-specific labor laws to minimize legal risks and audit exposure.
  • Help maintain and update the employee handbook, advising managers and staff on company policies.
  • Ensure personnel files, contracts, and confidential records meet statutory retention standards.
  • Administer annual or periodic performance reviews, ensuring managers complete evaluations on schedule.
  • Oversee attendance tracking, leave management, and verify records before submitting data to payroll.
  • Maintain accuracy within the Human Resources Management System (HRMS) and generate regular reporting metrics (turnover, headcount, absenteeism).
  • HR generalists, recruiters, or administrative staff in their daily tasks.
  • Oversee factory operations compliance by enforcing strict Food Safety and Hygiene Standards, ensuring strict alignment with regional safety guidelines and quality control protocols.
  • Assisting Operation personnel for the documentation needed for the HACCP and ISO certification.
  • Streamlined communication between production leads, branch managers, and executive leadership to align operational targets with manpower allocation.
  • Directed full-scope HR operations and administrative functions for a production facility housing 300+ staff, including a specialized team of 7 Chefs in the chocolate and cake manufacturing division.

HR Recruiter

CHOCOLALA (HEAD OFFICE)
Ras Al Khaimah
09.2019 - 08.2023
  • Spearheaded regional recruitment drives across UAE, Bahrain, and Oman for 30+ retail outlets, warehouses, and manufacturing plants (covering both white-collar and high-volume blue-collar roles).
  • Partnered with Public Relations Officers (PROs) to process work permits, labor approvals, and visa documentation.
  • Developed job descriptions, salary benchmarks, and manpower budgets alongside department heads to optimize labor costs.
  • Managed full cycle talent sourcing utilizing job boards (Indeed, Naukrigulf, LinkedIn) and social media channels; conducted screenings, walk-in drives, and structured candidate assessments.
  • Executed pre-joining orientation and onboarding SOPs, facilitated background checks, and arranged staff accommodations.
  • Oversee HRMS record updates, policy compliance, onboarding/offboarding workflows, and payroll input verification.

Executive Assistant

STAMINA GENERAL TRADING LLC
Ras Al Khaimah
09.2018 - 09.2019
  • Managed calendars schedule meetings and coordinate with different teams.
  • Draft and manage emails, reports and day today correspondence.
  • Prepare agendas, briefing notes and follow up actions.
  • Arranged travel plans, itineraries and logistics.
  • Served as a point of contact for internal and external partners.
  • Managed administrative operations, vendor inquiries, supplier quotations, and Local Purchase Orders (LPOs).
  • Maintained centralized electronic and physical filing systems and managed office supply procurement across departments.

Education

Bachelor of Science - Human Resource Development and Management

Isabela State University
Echague, Isabela, Philippines
01-2014

Skills

  • Employee Relations
  • Attendance & Leave Management
  • Policy Enforcement
  • On-boarding & Off-boarding
  • High-Volume Mass Hiring
  • GCC Labor Laws & Visa Processing
  • Agency Management
  • HRMS Administration
  • Certified Food Safety & Hygiene Standards (Management Level)
  • Quality Control Enforcement
  • Shift Management

Certification

Food Safety & Hygiene Training for Managerial Level, Certified in Managerial-Level Food Safety & Hygiene Standards Compliance

Languages

English
Beginner
A1

Timeline

Assistant HR Manager | Producttion Operations In Charge

CHOCOLALA
08.2024 - 09.2026

HR Recruiter

CHOCOLALA (HEAD OFFICE)
09.2019 - 08.2023

Executive Assistant

STAMINA GENERAL TRADING LLC
09.2018 - 09.2019

Bachelor of Science - Human Resource Development and Management

Isabela State University
Lhydel Joyce G. Pineda