Opera, Micros, GIMS, JDE , Outlook
Liansuanlal Samte
Assistant Manager Housekeeping And Laundry
Dubai,Dubai
Summary
Experienced housekeeping management professional bringing expertise in budget administration, inventory controls and schedule management. 13+ year record of success in hospitality operations.
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Assistant Housekeeping Manager
Zabeel Palace Hospitality
Dubai , Dubai
09.2021 - Current
- Completed schedules, shift reports and other business documentation.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Worked with front desk to respond promptly to all guest requests.
- Communicated repair needs to maintenance staff.
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Managed laundry sorting, washing, drying and ironing.
Assistant Manager Laundry
Atlantis the Palm
Dubai , Dubai
09.2016 - 08.2021
- Conducted research, gathered information from multiple sources and presented results.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Increased customer satisfaction by resolving the garments shrinkages issues.
- Collaborated with sub department to achieve better communication.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Monitored company inventory to keep stock levels and databases updated.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Exceeded goals through effective task prioritization and great work ethic.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Assistant Manager Uniform Service
Atlantis the Palm
Dubai , Dubai
09.2014 - 08.2016
- Maintained energy and enthusiasm in fast-paced environment.
- Saved 5% by implementing cost-saving initiatives that addressed long-standing problems.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Collaborated with other departments to achieve timely solving issues.
- Used coordination and planning skills to achieve results according to schedule.
- Resolved problems, improved operations and provided exceptional service.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Housekeeping Team Leader
Atlantis the Palm
Dubai , Dubai
09.2010 - 08.2014
- Drove improvements to workflow and room turnover with hands-on, proactive management style.
- Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
- Completed schedules, shift reports and other business documentation.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Communicated repair needs to maintenance staff.
- Rotated linens in storerooms and replenished when supplies ran low.
Housekeeping Attendant
Novotel Hyderabad Airport
Hyderabad , Andhra Pradesh
06.2008 - 03.2010
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Kept building entryway glass clean and polished for professional presentation.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Education
Bachelor of Science - Hotel And Motel Management
Institute of Hotel Management
IHM 03.2005 - 02.2008
High School Diploma -
Sielmat Hr. Sec. School
Churchandpur 01.2002 - 01.2004
Skills
Ordering linens and uniforms
Chemical handling
Team Building
Maintenance scheduling
Performance improvements
Staff Management
Budget administration
Training and mentoring
Inter-department collaboration
Cleaning and sanitation
Software
Interests
Swimming, Jogging, Playing Badminton, Outdoor activities
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant Housekeeping Manager
Zabeel Palace Hospitality
09.2021 - Current
Assistant Manager Laundry
Atlantis the Palm
09.2016 - 08.2021
Assistant Manager Uniform Service
Atlantis the Palm
09.2014 - 08.2016
Housekeeping Team Leader
Atlantis the Palm
09.2010 - 08.2014
Housekeeping Attendant
Novotel Hyderabad Airport
06.2008 - 03.2010
Bachelor of Science - Hotel And Motel Management
Institute of Hotel Management
03.2005 - 02.2008
High School Diploma -
Sielmat Hr. Sec. School
01.2002 - 01.2004